Assistant Director of Food & Beverage. InterContinental The Red Sea Resort

About the Role

InterContinental Hotels Group is seeking an Assistant Director of Food & Beverage for the InterContinental The Red Sea Resort. This full-time role involves supporting the Food & Beverage Manager in the overall management and daily operation of the hotel’s Food & Beverage outlets. The position is responsible for maintaining high standards of guest service, operational efficiency, colleague performance, quality, and compliance with hotel and IHG standards.

Key Responsibilities

• Assist the Food & Beverage Manager in overseeing the daily operations of all Food & Beverage outlets.
• Ensure exceptional guest service and uphold high standards of hospitality consistently.
• Supervise and provide support to Food & Beverage supervisors, team leaders, and colleagues.
• Monitor service standards, food quality, presentation, cleanliness, and overall outlet performance.
• Ensure adherence to hotel policies, IHG standards, health and safety regulations, and food hygiene requirements.
• Support staffing, scheduling, attendance tracking, training, coaching, and performance management activities.
• Conduct regular outlet inspections to ensure operational standards are consistently maintained.
• Handle guest feedback and complaints professionally, ensuring timely resolution.
• Assist in monitoring Food & Beverage revenue, costs, inventory, and departmental expenses.
• Support inventory control, stock-taking, ordering, and proper storage of Food & Beverage items.
• Coordinate with Kitchen, Front Office, Housekeeping, Engineering, Finance, and other departments to ensure smooth operations.
• Assist in planning and executing events, functions, promotions, and special guest experiences.
• Monitor colleague adherence to grooming, service, and professional standards.
• Prepare and review operational reports, providing feedback to the Food & Beverage Manager.
• Support the implementation of departmental goals, initiatives, and business strategies.
• Act as the Food & Beverage Manager in their absence when required.
• Perform any other duties and responsibilities assigned by management.

Qualifications and Experience

• Candidates should possess 3-5 years of relevant experience in Food & Beverage management.
• Demonstrated ability to manage daily operations and ensure high service standards.
• Experience in supervising and developing team members.
• Familiarity with hotel policies, health and safety regulations, and food hygiene requirements.

Work Type

This is a full-time position within the InterContinental Hotels Group.

Compensation

Salary details for this position will be discussed during the interview process.