AsstMgr Security/Loss Prevention

About the Role

Sheraton is seeking an AsstMgr-Security/Loss Prevention to join their team. This full-time role involves assisting in the daily management of the department to ensure the protection of property assets, employees, guests, and the property itself. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Assist in conducting hazard and risk assessments, including quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
• Ensure compliance with applicable federal, state, and local laws and safety regulations.
• Maintain logs, certifications, and documents as required by law and Standard Operating Procedures.
• Supervise and review initial incident investigations, promoting timely responses for all reported incidents.
• Follow proper key control guidelines for loss prevention and across the property.
• Assist with the promotion and implementation of accident and fire prevention procedures.
• Incorporate inspection tours of recording systems into patrols covering all interior and exterior areas of the property.
• Follow up on all unusual activities in and around the property that could impact the well-being of guests and employees.
• Handle complaints, settle disputes, resolve grievances and conflicts, and negotiate with others as needed.
• Promote action plans to monitor and control risk.
• Oversee all loss prevention operations, including patrol processes, emergency response, initial and follow-up investigations for guest and employee incidents, shipping and receiving processes (making recommendations for improvement), electronic key systems, and manager-on-duty responsibilities.
• Assist with the first aid program for guests and employees.
• Assist with the claims process and protect company assets by closely monitoring General Liability and Worker's Compensation cases.
• Work closely with Meeting Planners to facilitate successful and safe experiences for guests.

Departmental Management Support

This role supports the department in maintaining required logs, certifications, and documents. It also assists in staff training on established emergency procedures and implements accident and fire prevention protocols. The Assistant Manager contributes to guest and employee satisfaction while working within the operating budget.

Employee Relations and Development

• Interview, select, and train employees.
• Appraise employee productivity and efficiency to recommend promotions or other status changes.
• Provide for the safety and security of employees and the property.
• Monitor employee attendance and record absences/tardiness.
• Help direct supervisors achieve their development goals.
• Conduct annual performance appraisals with direct reports according to Standard Operating Procedures.

Experience Required

Candidates should possess 2-5 years of experience in a related field, demonstrating a solid understanding of security and loss prevention principles and practices.

Work Type

This is a full-time position.