Concierge

About the Role

Hilton is seeking a Concierge to join its Hotels team in Saudi Arabia. This full-time role involves assisting guests with special requests and services, aiming to enhance their overall stay experience. The Concierge serves as a key point of contact for guests, providing support and information to ensure their comfort and satisfaction.

Key Responsibilities

• Respond to guest inquiries, requests, and concerns promptly and professionally.
• Provide recommendations and arrange services for dining, transportation, events, tours, and local attractions.
• Coordinate special services such as medical care, childcare, and floral deliveries.
• Manage guest communications, including receiving and delivering messages, mail, packages, and faxes.
• Facilitate registration and provide elevated service for VIP guests.
• Share marketing materials and encourage the use of hotel services and programs.

Qualifications and Experience

Candidates should possess 0-1 years of experience in a relevant field. The role requires individuals who embody Hilton's core values, which include a commitment to hospitality, integrity, leadership, teamwork, ownership, and a focus on delivering timely results.

About Hilton

Hilton is a global hospitality company recognized for its workplace culture. The company focuses on providing guest experiences and fostering a supportive environment for its team members. Hilton has been acknowledged on the World’s Best Workplaces list by Great Place to Work and Fortune.

Work Environment

This is a full-time position within the Hotels team. Hilton supports career development for its team members, whether they are starting their careers or seeking new opportunities within the hospitality sector.