Executive Housekeeper I

About the Role

Le Meridien is seeking an Executive Housekeeper I to manage the daily shift operations of Housekeeping, Recreation/Health Club, and Laundry where applicable. This full-time role involves directing staff to ensure guestrooms, public spaces, and employee areas are consistently clean and well-maintained. The position focuses on ensuring guest and employee satisfaction while adhering to operational budgets.

Key Responsibilities

• Ensure timely and efficient communication of guest room status to the Front Desk.
• Collaborate with the Engineering department on guestroom maintenance needs.
• Supervise the property's general cleaning schedule and daily Housekeeping shift operations.
• Prepare work assignments based on room cleaning lists and prospective check-outs.
• Conduct inventory to ensure adequate supplies of guestroom amenities, cleaning products, and uniforms.
• Support and supervise an effective inspection program for all guestrooms and public spaces, providing feedback to staff.
• Participate in managing departmental controllable expenses to meet or exceed budgeted goals.
• Respond to and resolve guest problems and complaints, striving to improve service performance.
• Empower employees to deliver excellent customer service and emphasize guest satisfaction in all departmental meetings.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Ensure employees understand expectations and parameters, and that property policies are administered fairly and consistently.
• Provide on-the-job training for new room attendants and follow-up training as necessary.
• Participate in the employee performance appraisal process and assist in interviewing and hiring team members.

Qualifications and Requirements

• 0-1 year of experience in a related field.
• Ability to direct and work with employees to ensure cleanliness and maintenance standards.
• Proficiency in completing inspections and holding staff accountable for corrective actions.
• Understanding of budgets, operating statements, and payroll progress reports to assist in financial management.

Work Environment

This role operates within the hospitality sector at Le Meridien, a brand under Marriott International. The work type is full-time, and the compensation will be discussed during the hiring process.

About Le Meridien

Le Meridien draws inspiration from the era of glamorous travel, celebrating cultures through a distinctly European spirit. The brand aims to provide authentic, chic, and memorable service that inspires guests to savor their experiences. As part of Marriott International, Le Meridien is committed to fostering an inclusive environment where the diverse backgrounds of associates are valued.

Equal Opportunity Employer

Marriott International is an equal opportunity employer, dedicated to welcoming all and providing access to opportunity. The company fosters an environment where unique backgrounds are valued and celebrated, committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.