Executive Sales📣 Job Ad

About Le Meridien

Le Meridien is inspired by the era of glamorous travel, celebrating each culture through a distinctly European spirit. The brand focuses on providing authentic, chic, and memorable service and experiences. Le Meridien is part of the Marriott International portfolio of brands.

Role Overview

The Executive-Sales position is a full-time role responsible for supporting sales and marketing efforts, managing guest reservations, and maintaining guest loyalty. This role involves direct interaction with guests and internal departments to ensure service needs are met and revenue is maximized through effective sales techniques.

Key Responsibilities

• Contact appropriate individuals or departments (*, Sales, Data Administration, Accounting) to resolve guest calls, requests, or problems.
• Utilize sales techniques to maximize revenue while maintaining guest loyalty, including up-selling.
• Determine and provide complimentary items to guests as a token of appreciation for their patronage.
• Promote awareness of the brand image both internally and externally.
• Process requests for redeeming Marriott Rewards points.
• Handle all reservation requests, changes, and cancellations received via phone, fax, or mail.
• Enter Marriott Rewards information into the appropriate software during guest reservations.
• Answer, record, and process all guest calls, requests, questions, or concerns.
• Perform general office duties to support Sales & Marketing, such as filing, sending emails, typing, and faxing.

Operational Duties and Guest Relations

• Assist management in training and motivating employees; serve as a role model.
• Adhere to all company policies and procedures, ensuring a clean and professional appearance, maintaining confidentiality, and protecting company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address service needs, and express genuine appreciation.
• Communicate professionally and clearly, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, support team goals, and respond appropriately to employee concerns.
• Monitor the performance of others to ensure adherence to quality expectations and standards.
• Read and visually verify information in various formats.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• Education: High school diploma or *** equivalent.
• Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience is required for this role.
• License or Certification: None specified.

Work Type

This is a full-time position. Salary details will be disclosed during the hiring process.