Gateway Operations Supervisor

📣 Job Ad

7 minutes ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Saudi Arabia

Job Description

About the Role

DHL is seeking a Gateway Operations Supervisor for a full-time position. This role involves supervising a gateway operations team on a rostered shift basis to ensure that shipments enter and exit the country in accordance with network procedures and transit time standards. The ideal candidate will have 2-5 years of relevant experience.

Key Responsibilities

Organize appropriate shifts and manning levels to meet business requirements.
Ensure incoming shipments are recovered, "break bulked," inspected, and cleared efficiently.
Manage the receipt and lodgment of outbound shipments from country operations to ensure timely departure and uplift.
Ensure accurate sorting and optimum loading of all inbound and outbound shipments.
Monitor ground handler and warehouse provider performance and complete all necessary reports.
Ensure safe working practices and environment within the shift.
Participate in gateway quality policy and initiatives, such as ISO.

Team Leadership and Development

Develop a high-performance service culture within the functional department.
Plan, organize, and direct an efficient and effective functional department.
Develop IKOs/KPIs with team members and monitor individual performance.
Conduct performance appraisals.
Manage the allocation of appropriate resources and commitment of staff to achieve Global, Regional, and Country objectives and targets.
Identify training needs and opportunities to develop a highly skilled functional department.

Experience Required

Candidates should possess 2-5 years of experience in a relevant operational or supervisory role, preferably within logistics or gateway operations.

Our Offer

DHL provides strong career support in an international environment, fostering a positive culture and collaborative colleagues. The company offers a multifarious benefit program.