Hair Stylist/Barber

About the Role

The Ritz-Carlton is seeking a Hair Stylist/Barber to provide comprehensive hair care services to guests. This full-time role involves delivering exceptional service in a luxury hospitality environment, ensuring adherence to The Ritz-Carlton's "Gold Standards." The position requires 0-1 years of experience.

Key Responsibilities

• Provide hair care services including cutting, designing, coloring, and styling.
• Shampoo, condition, and rinse guests' hair.
• Examine hair to evaluate its condition and determine appropriate services.
• Advise guests on proper hair care and recommend home care regimens.
• Promote and sell spa/salon services and retail products.
• Escort guests to and from treatment rooms.
• Set up workstations and treatment rooms with necessary products, equipment, and supplies.
• Clean, maintain, and sterilize tools.
• Monitor and adhere to the daily time schedule.
• Handle inappropriate guest behavior by stopping service and informing a supervisor or manager.
• Maintain current licensure in the service area.

Operational Duties and Standards

• Report accidents, injuries, and unsafe work conditions to management.
• Complete all required safety training and certifications.
• Follow all company policies and procedures, ensuring a clean and professional appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Communicate professionally and clearly with guests and colleagues.
• Develop and maintain positive working relationships, supporting team goals and responding to employee concerns.
• Comply with quality assurance expectations and standards.

Physical Requirements

• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Company Culture and Values

The Ritz-Carlton, part of Marriott International, operates on its "Gold Standards," which guide daily operations and service delivery. These standards include the Employee Promise, Credo, and Service Values, which all associates are expected to learn and exemplify. The company is committed to fostering an inclusive environment where diverse backgrounds are valued, and non-discrimination is upheld on all protected bases.

Application Information

This role offers an opportunity to contribute to a global luxury hospitality brand known for delivering exceptional guest experiences. The Ritz-Carlton is dedicated to empowering its associates to be creative, thoughtful, and compassionate, fostering an environment where individuals can achieve their best work.