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About the Role

EY is seeking a Senior Manager/Manager to lead the Cyber Defence function for a critical client in the Eastern Region of Saudi Arabia. This role, within the Consulting - Cybersecurity service line, involves overseeing 24/7 Security Operations Centre (SOC) activities and ensuring the implementation and maintenance of advanced cyber defence capabilities. A key focus will be on compliance with KSA regulatory frameworks, including NCA and CST, while meeting all contractual commitments. This position offers the opportunity to contribute significantly to safeguarding critical infrastructure and national cybersecurity initiatives.

Key Responsibilities

• Lead and manage 24/7 Security Operations Centre (SOC) operations, ensuring continuous monitoring and effective incident response through an "eyes-on-glass" model.
• Oversee, optimize, and ensure the effective utilization of cyber defence technologies, including SIEM, SOAR, TIP, EDR, and Vulnerability Management platforms.
• Drive all aspects of incident detection, triage, response, and recovery activities to minimize cyber threats and their impact.
• Ensure strict adherence to and compliance with all relevant KSA cybersecurity regulations, specifically the NCA and CST frameworks.
• Establish, document, and maintain robust SOC processes, playbooks, and automation strategies to enhance operational efficiency and effectiveness.
• Monitor, report on, and ensure the achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and other operational metrics to meet contractual obligations.
• Lead client governance, manage reporting structures, and oversee escalation management processes.
• Manage, mentor, and develop SOC teams operating across 24/7 shifts, fostering a high-performance culture.
• Drive continuous improvement initiatives within the SOC, including proactive threat hunting, advanced detection engineering, and use case optimization.

Qualifications and Requirements

• Bachelor's degree in Cybersecurity, Information Technology, or a related field.
• Proven experience leading 24/7 SOC operations.
• Hands-on experience with SIEM, SOAR, EDR, TIP, and Vulnerability Management platforms.
• Strong knowledge of KSA cybersecurity frameworks, including NCA and CST.
• Experience managing SLAs, KPIs, and client contracts.
• 5-10 years of relevant experience.

Required Skills

• Strong leadership capabilities, particularly in high-pressure, mission-critical environments.
• Deep expertise in SOC operations and the cyber defence lifecycle.
• Ability to effectively communicate complex cybersecurity topics to executive stakeholders.
• Experience in delivering managed security services at scale.
• A strong analytical mindset with a focus on risk reduction and operational excellence.
• Proficiency in threat hunting, detection engineering, and automation strategies.

Additional Information

The role is based in Al Khobar, Saudi Arabia, and is a full-time position. Ideal qualifications include professional certifications such as CISSP, CISM, GCIA, GCIH, CEH, or relevant vendor certifications. Experience in threat intelligence and exposure to critical national infrastructure or high-security environments are also beneficial.

About the Role

Abunayyan Holding is seeking a customer-focused and commercially driven Parts Sales & Service Representative (PSSR) to join their Aftermarket team. This role is integral to driving spare parts and service sales, supporting internal service operations, managing key customer accounts, and ensuring high levels of customer satisfaction. The PSSR serves as a critical link between customers, service teams, and parts operations, aiming to maximize aftermarket revenue while providing timely technical and commercial support. This position also involves contributing to the achievement of sales and profitability objectives within the Heavy Machinery, Construction Equipment, and Industrial Equipment sectors.

Key Responsibilities

• Promote and sell genuine spare parts, accessories, and aftermarket solutions to retail and internal customers.
• Ensure prompt and accurate fulfillment of parts orders while maintaining high levels of customer satisfaction.
• Identify opportunities for cross-selling and upselling spare parts, accessories, and service solutions.
• Provide technical assistance and product recommendations to customers and service personnel.
• Support the achievement of parts sales targets, revenue growth, and profitability objectives.
• Work closely with Service Technicians and Service Advisors to ensure timely availability of required parts and accessories.
• Process service-related parts requests efficiently to minimize equipment downtime.
• Assist service teams in identifying appropriate spare parts and technical solutions for maintenance and repair activities.
• Coordinate special orders, backorders, and urgent requirements while ensuring effective communication with all stakeholders.
• Notify service teams upon receipt of special-order or backordered items.
• Build and maintain strong relationships with retail customers, fleet owners, contractors, and key accounts.
• Conduct regular customer visits and follow-up activities to identify business opportunities and strengthen customer loyalty.
• Address customer inquiries, concerns, and complaints in a professional and timely manner.
• Deliver exceptional customer service and act as a trusted advisor on parts and service solutions.
• Collect customer feedback and market intelligence to improve service delivery and business performance.
• Support and guide the PSSR team in achieving sales objectives and closing business opportunities.
• Manage strategic and key customer accounts to drive long-term business growth.
• Assist in developing account plans and aftermarket sales strategies.
• Collaborate with management to identify opportunities for customer retention and market expansion.
• Prepare quotations, pricing proposals, and commercial offers in accordance with company policies.
• Ensure compliance with cash, credit, and payment processing procedures.
• Maintain accurate customer records, sales reports, and transaction documentation.
• Monitor customer purchasing trends and proactively identify opportunities to increase sales.

Qualifications and Requirements

• High School Diploma, Technical Diploma, or equivalent qualification.
• Additional technical certifications related to heavy equipment, machinery, or aftermarket services will be considered an advantage.
• A minimum of 3 years of experience in Spare Parts Sales, Aftermarket Services, Customer Service, or a related field.
• Experience within the Heavy Machinery, Construction Equipment, Industrial Equipment, Automotive, or Fleet Maintenance industries is preferred.
• A proven track record in customer relationship management and aftermarket sales.

Required Skills

• Proficiency in Inventory & Parts Management.
• Expertise in Aftermarket Sales Processes.
• Commitment to Customer Service Excellence.
• Strong Key Account Management capabilities.
• Skilled in Commercial Negotiation.
• Familiarity with CRM Systems & ERP Applications.
• Effective Parts Sales techniques.
• Excellent Customer Service skills.
• Proven Aftermarket Business Development abilities.
• Solid Technical Product Knowledge.

Work Location and Experience

This is a full-time position based in Riyadh, Saudi Arabia, within the SBU of Abunayyan Holding Company. The role requires 2-5 years of experience.

About the Role

IHG Hotels & Resorts is seeking a motivated Sales Manager to join our team in Makkah, Saudi Arabia. This full-time position offers an opportunity for an individual with 0-1 years of experience to begin their career in hotel sales within a globally recognized hospitality brand.

Role Context and Responsibilities

As a Sales Manager in Makkah, the successful candidate will contribute to the sales efforts of IHG Hotels & Resorts. While specific responsibilities were not detailed, this role is expected to involve supporting sales initiatives, engaging with clients, and contributing to revenue generation goals. The position is full-time and based in Makkah.

Qualifications and Experience

The ideal candidate will possess 0-1 years of experience in a sales or customer-facing role. A foundational understanding of sales principles and a willingness to learn are essential for this position.

Required Skills and Attributes

Candidates are encouraged to highlight any relevant abilities in communication and customer service. A proactive approach to achieving objectives and a strong desire to develop sales acumen within the hospitality sector are highly valued.

Work Location and Type

This is a full-time position located in Makkah, Saudi Arabia.

Application Encouragement

If you do not meet every single requirement but believe you would be a great fit for the job, we encourage you to apply.