PDI Technician Al Futtaim Automotive BYD

About the Role

Al Futtaim Group is seeking a PDI Technician for a full-time position. This role is responsible for conducting comprehensive Pre-Delivery Inspections (PDI) on all new vehicles before customer handover, ensuring each unit meets stringent mechanical, electrical, and cosmetic standards. The PDI Technician serves as a critical quality gate, directly impacting brand reputation, customer satisfaction, and the prevention of warranty claims at the point of delivery.

Role Context and Impact

Operating under strict OEM checklists and zero-defect standards, the PDI Technician ensures every vehicle aligns with manufacturer and customer expectations prior to release. This position is crucial for maintaining delivery quality and preventing post-handover issues, thereby protecting both customer trust and dealership operational performance. The role requires adherence to dealership delivery timelines and a commitment to meticulous inspection.

Key Responsibilities

• Perform comprehensive Pre-Delivery Inspections on all new vehicles in line with OEM-defined check sheets, delivery standards, and dealership processes.
• Verify mechanical systems, electrical functions, fluid levels, battery health, software status, and cosmetic condition before release for delivery.
• Inspect body panels, paint condition, interior trim, lighting systems, tyres, and all factory-fitted equipment to ensure zero visible defects.
• Activate, configure, and update vehicle systems including infotainment, telematics, connected services, and OEM software updates where required.
• Identify and document transit damage, manufacturing defects, missing components, or quality issues prior to vehicle handover.
• Perform minor rectifications immediately where possible and escalate major technical or cosmetic issues to the Workshop Supervisor for resolution.
• Coordinate with Body Shop, Polisher, Parts, and Accessories teams to ensure complete rectification before final delivery approval.
• Ensure all corrective actions are completed within agreed timelines to avoid delivery delays and customer dissatisfaction.
• Install approved accessories and dealer-fit options in accordance with OEM standards and dealership quality requirements.
• Verify correct fitment, functionality, and final appearance of all installed accessories before release.
• Conduct final road tests where required and confirm valet readiness, fuel level, EV charging status, and delivery presentation standards.
• Prepare the vehicle for final handover and release it to the Sales or Handover team with full documentation completion.
• Maintain accurate PDI records, defect logs, accessory installation reports, and rectification history within the Dealer Management System (DMS).
• Ensure compliance with OEM warranty policies, transit damage procedures, stockyard controls, and pre-delivery audit requirements.
• Follow all workshop safety procedures, PPE usage standards, housekeeping expectations, and HSE compliance protocols.
• Support continuous improvement initiatives related to delivery quality, defect prevention, and operational efficiency within PDI operations.

Qualifications and Experience

• Candidates should possess 2-5 years of relevant experience in vehicle inspection or a similar technical role within the automotive industry.
• Demonstrated ability to perform detailed mechanical, electrical, and cosmetic inspections.
• Familiarity with OEM checklists, quality standards, and dealership processes.

Work Environment

This is a full-time position within a dynamic dealership environment. The role requires adherence to safety procedures and active participation in maintaining high standards of quality and operational efficiency.