Reservations Agent

About the Role

Hilton is seeking a Reservations Agent to join its Hotels team in Saudi Arabia. This full-time role involves handling booking inquiries and delivering guest experiences. The Reservations Agent is responsible for securing individual bookings and supporting sales efforts within the hotel operations.

Key Responsibilities

• Provide customer service by responding promptly and professionally to inquiries from guests and team members.
• Convert guest inquiries into confirmed reservations to secure individual bookings.
• Record and process all reservations with accuracy and attention to detail.
• Maximize room sales by promoting hotel services and upgrades through proactive selling techniques.
• Respond to sales inquiries and help identify potential leads for future business opportunities.

Required Experience

• 0-1 years of experience in a relevant field.

About Hilton

Hilton is a global leader in hospitality, recognized for its workplace culture and repeated inclusion on the World’s Best Workplaces list by Great Place to Work and Fortune. The company operates a suite of world-class brands and is committed to providing a consistent stay for every guest. Hilton supports career development for its Team Members.

Work Environment

This is a full-time position within the Hotels team at Hilton in Saudi Arabia. The role operates within an established workplace culture focused on delivering hospitality experiences.