Restaurant Supervisor Saudi National

About the Role

St. Regis Hotels & Resorts is seeking a Restaurant Supervisor to join their team in the Red Sea region. This full-time position is open to Saudi Nationals and requires 5-10 years of relevant experience. The supervisor will play a key role in ensuring optimal service delivery and guest satisfaction within the restaurant environment.

Key Responsibilities

• Ensure staff collaboration to achieve optimum service and meet guest needs.
• Inspect staff grooming and attire, addressing any deficiencies.
• Execute opening and closing duties, including setting up supplies, cleaning, and securing the premises.
• Inspect storage areas for organization, adherence to FIFO principles, and cleanliness.
• Conduct scheduled inventories, stock, and requisition necessary supplies.
• Monitor dining rooms for seating availability, service quality, safety, and guest well-being.
• Complete work orders for maintenance repairs as needed.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the initial point of contact for the Guarantee of Fair Treatment/Open Door Policy.
• Adhere to all company, safety, and security policies and procedures, reporting accidents, injuries, and unsafe conditions.
• Ensure a clean and professional appearance, maintain confidentiality, and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate professionally and clearly with others.
• Develop positive working relationships, support team goals, and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement new methods to enhance organizational efficiency, productivity, quality, safety, and cost-savings.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Capability to visually inspect tools, equipment, or machines for defects.
• Capacity to stand, sit, or walk for extended periods or an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Proficiency in grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to navigate narrow, confined, or elevated spaces.
• Capability to move up and down stairs and/or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

• A minimum of 5-10 years of experience in a similar role.
• Demonstrated ability to lead and motivate a team.
• Strong understanding of restaurant operations and guest service standards.
• Commitment to safety and security protocols.

Work Environment

This is a full-time position based in the Red Sea region, requiring active participation in a dynamic restaurant setting. The role involves working closely with a team to maintain high standards of service and operational efficiency.

Application Process

Interested Saudi National candidates meeting the qualifications are encouraged to apply for this Restaurant Supervisor position with St. Regis Hotels & Resorts.