Revenue Manager

About the Role

Sheraton is seeking a Revenue Manager to join its team in Makkah and Medina. This is a full-time position responsible for maintaining the transient rooms inventory for the hotel(s) and maximizing transient revenue. The role involves strategic oversight of inventory management and pricing to ensure optimal performance and alignment with brand philosophies.

Key Responsibilities

• Release group rooms back into general inventory and ensure clean booking windows for Marriott customers.
• Recommend pricing and positioning of cluster properties.
• Oversee the inventory management system to verify appropriateness of agreed upon selling strategies.
• Update market knowledge and align strategies and approaches accordingly.
• Compile information, analyze, and monitor actual sales against projected sales.
• Lead, influence, and encourage others through interpersonal and communication skills, advocating sound financial/business decision-making.
• Achieve and exceed performance, budget, and team goals.
• Attend meetings to plan, organize, prioritize, coordinate, and manage activities and solutions.
• Identify underlying principles, reasons, or facts by breaking down information or data.
• Establish long-range objectives and specify strategies and actions to achieve them.
• Drive the execution of predetermined strategies.
• Analyze information and evaluate results to choose the best solution and solve problems.
• Utilize computers and computer systems (hardware and software) for programming, data entry, and information processing.
• Understand and meet the needs of key stakeholders (owners, corporate, guests).
• Inform and update executives, peers, and subordinates on relevant information in a timely manner.
• Explore opportunities that drive profit, create client value, and encourage innovation; challenge existing processes/systems/products for improvements.
• Generate and provide accurate and timely results in the form of reports and presentations.

Strategic Contributions

• Provide revenue management functional expertise to cluster general managers, leadership teams, and market sales leaders.
• Ensure hotel strategies conform to brand philosophies and initiatives.
• Ensure sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate.
• Prepare sales strategy meeting agendas and supporting documentation.
• Conduct sales strategy analysis and refine as appropriate to increase market share for all properties.
• Communicate proactively with properties regarding rate restrictions and strategy.
• Manage rooms inventory to maximize cluster rooms revenue.
• Assist hotels with pricing and provide input on business evaluation recommendations.
• Lead efforts to coordinate strategies between group sales offices.

Operational Requirements

• Maintain accurate reservation system information.
• Support cluster selling initiatives by working with all reservation centers.
• Utilize reservation systems and demand forecasting systems to determine, implement, and control selling strategies.
• Check distribution channels for hotel positioning, information accuracy, and competitor positioning.
• Analyze period-end and other available systems data to identify trends, future need periods, and obstacles to achieving goals.

Qualifications and Experience

Candidates should possess 5-10 years of relevant experience in revenue management. The ability to demonstrate knowledge of job-relevant issues, products, systems, and processes is essential for this role.

Work Environment

This is a full-time position based in Makkah and Medina, requiring a professional who can work effectively within a dynamic hospitality environment and collaborate with various stakeholders.