Sales Engineer

About the Role

SeAH Gulf Special Steel Industries is seeking a Sales Engineer to manage high-level sales activities for stainless steel pipes and tubes. This full-time position is based in the Eastern region and involves serving both local and international customers. The role requires strong product knowledge and proactive client engagement, focusing on client management, technical-commercial offer preparation, and internal coordination.

Key Responsibilities

• Manage key client accounts independently, handling all communications, inquiries, and commercial negotiations.
• Identify and develop new business opportunities within assigned regions through regular client interaction and market analysis.
• Build and maintain strong, long-term relationships with clients by offering consistent technical and commercial support.
• Analyze customer requirements and coordinate with R&D and Quality departments to ensure full technical compliance.
• Liaise with the Production Planning team to verify material availability and delivery timelines before submitting offers.
• Prepare internal cost sheets and submit complete technical-commercial offers to clients through formal communication channels.
• Follow up on submitted offers, negotiate commercial terms, and work to secure client purchase orders.
• Issue internal Sales Orders and coordinate with the logistics team to ensure timely material dispatch.
• Support the preparation and submission of shipping and L/C documents in collaboration with the documentation team.
• Track and manage assigned export and local projects to ensure timely execution and overall client satisfaction.
• Review Letters of Credit (L/C), identify discrepancies, and coordinate with clients and banks to arrange necessary amendments.
• Monitor client payment schedules and follow up to ensure timely collection of outstanding dues.
• Provide after-sales support and coordinate with relevant departments to resolve any customer concerns or issues.
• Assist Sales Engineers in handling complex inquiries, technical clarifications, or documentation-related challenges.
• Share regular updates and feedback with the Sales Supervisor and Sales Manager on market trends, pricing developments, and client behavior.
• Represent the company at exhibitions, trade shows, seminars, and industry events to promote SeAH GSI’s product offerings and brand image.
• Identify new local business opportunities and evaluate their commercial potential for stainless steel pipes and tubes.
• Conduct research on new export markets with strong growth potential to support sales expansion strategies.
• Explore and assess new or alternative raw material suppliers for potential cost and quality advantages.
• Identify and pursue opportunities for company pre-qualifications, product approvals, and vendor registrations with major end users and industry organizations.

Experience and Qualifications

Candidates should possess 5-10 years of relevant experience in sales engineering, particularly within the stainless steel pipes and tubes industry. The role requires close coordination with local and international customers, production, quality, logistics, and management to ensure smooth execution of business activities.

Application Process

The salary for this position will be discussed during the interview process.