Support and Deployment Engineer

About Azeus Systems Limited

Azeus Systems Limited is seeking a Support and Deployment Engineer to join its growing support team in Saudi Arabia. The company specializes in Azeus Convene, a meeting and collaboration solution for Boards and Leadership Teams, recognized globally with a client base spanning over 100 countries. More information is available at **************

Role Overview

The Support and Deployment Engineer will be responsible for deploying and configuring system architectures to ensure the proper implementation of security frameworks. This full-time role involves close collaboration with systems administrators and project team members to support system configuration and to establish and maintain efficient hardware and software deployments that meet project requirements. The position requires over 10 years of experience.

Key Responsibilities

The selected candidate will undergo intensive on-the-job training and mentoring to prepare for the following responsibilities:

• Deploy servers with hardening and firewall policies between servers.
• Support the deployment of applications developed by Azeus in cloud environments (AWS, Azure, KSA cloud, etc.).
• Execute the deployment of Azeus applications on client premises, including server and application software hardening and firewall policy setup.
• Identify and analyze system integration problems.
• Resolve server issues by identifying root causes and implementing immediate remedial actions.
• Formulate and implement corrective actions for recurring problems.
• Formulate and implement preventive actions to avoid future issues.
• Identify recurring tasks and recommend tools for automation.
• Provide on-call support for critical cases.

Required Qualifications and Skills

Candidates should possess the following attributes:

• Fast learner with excellent problem-solving skills.
• Good organizational skills; capable of working effectively under pressure and time constraints.
• Flexible and adaptable to changing shift schedules, including potential work on weekends, holidays, and across different time zones.
• Excellent interpersonal and teamwork skills.

Experience

A minimum of 10 years of relevant experience is required for this position.

Compensation

Salary for this position will be disclosed during the interview process.