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Join the Team at CHAMP Cargosystems
We are currently seeking a Senior Business Analyst to join our dynamic team in Jeddah, Saudi Arabia. As a key player in our organization, you will be reporting directly to a Product Manager and play a vital role in the specification and support of software development requirements that align with the strategic, financial, and operational needs of our clients.

Responsibilities:

• Define and specify software development requirements and provide support to the development team throughout the development phases.
• Lead various customer or system requirements and collaborate with team members to ensure smooth execution.
• Document functional and technical solutions and ensure stakeholder approval before development begins.
• Define test cases and handle BA acceptance for developments and fixes.
• Create business process workflows, user interface designs, and mock-ups to simulate user interactions.
• Provide ongoing business and functional support to the technical team during development.
• Investigate and resolve operational problems, ensuring timely corrections are implemented.
• Maintain test libraries for both manual and automated regression testing.

Knowledge, Skills, and Abilities:

• In-depth knowledge of the air cargo industry and operational processes.
• Proficiency in industry inter-system message formats and rules.
• Strong communication skills in English, both written and oral.
• Familiarity with relational and non-relational databases, reporting applications, and common PC software.
• Experience with user experience (UX) and RESTful APIs is required.

Education and Experience:

• Bachelor’s Degree in Information Technology or Business Management.
• 4 to 5 years of experience in functional analysis and systems support.

We value diversity and are committed to providing an inclusive work environment. All employment decisions are based on business needs and individual qualifications without regard to any protected status.