عامل تنظيف وخدمة منزلي📣 إعلان

Role Overview: An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

Key Responsibilities:

• Oversee housekeeping operations and ensure compliance to standards.
• Manage Laundry Operations effectively.
• Evaluate Guest satisfaction levels and monitor trends for continuous improvement.
• Operate within departmental budgets through effective stock and cost controls.
• Set departmental targets, work schedules, and policies.
• Inspect all fixtures for compliance with standards.
• Monitor the performance of the Housekeeping/Laundry Team with training and teamwork emphasis.
• Ensure team members are knowledgeable about room categories and amenities.
• Maintain communication with all hotel areas and external suppliers.
• Ensure appropriate staffing levels cover business demands.
• Conduct ongoing training and meetings.
• Manage staff performance and recruitment.
• Assist other departments when necessary.

What We Are Looking For:

• Housekeeping/laundry experience in hotel/leisure/retail sector in a managerial capacity.
• A successful track record of managing large teams.
• High school certificate or equivalent.
• Commercial awareness and cost control capabilities.
• Excellent leadership and communication skills.
• Ability to work under pressure and flexibility in work situations.
• IT proficiency and intermediate computer skills including Microsoft Office.
• Strong organizational skills and passion for guest service.

About Hilton: Hilton is a leading global hospitality company known for providing exceptional guest experiences across its various global brands. Join us in creating remarkable hospitality experiences.

Join Rotana Hotels as a Housekeeping Attendant!
We are currently seeking passionate and dynamic guest-focused housekeeping professionals who take pride in delivering extraordinary levels of customer service and providing creative solutions to our guests.

Key Responsibilities:

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately.
• Perform cleaning duties in guest rooms and bathrooms.
• Ensure fire exits and stairways are clear of any obstruction.
• Report any maintenance work required immediately.
• Maintain cleanliness in corridors and pathways by picking up litter.
• Vacuum carpets and upholstered furniture, dust and wipe furniture, and empty ashtrays and wastebaskets.
• Make beds and clean sinks, bathtubs, toilets, tiles, mirrors, and floors.
• Replenish bathroom and room supplies.
• Tidy guest toilet articles and spot clean carpets when necessary.
• Maintain cleanliness in guest corridors, service pantries, and service areas.
• Manage Room Service trays and inform valet service for laundry, dry cleaning, or pressing services.

Skills and Qualifications:
You should ideally have vocational training within the Housekeeping Department of a hotel. A good command of English is an advantage. The ideal candidate will be friendly, caring, dedicated, and possess good cross-cultural sensitivity with a passion for customer service.

Join us at Rotana and be part of our multi-cultural team!