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Join our team!
As a Receptionist (Front Office Agent) at Swissôtel Al Maqam, you will play a crucial role in delivering exceptional guest services in a prestigious hotel environment. We seek passionate individuals who thrive in dynamic settings and are eager to contribute to a world-class hospitality experience.

Company Overview:
Swissôtel Al Maqam is part of the luxurious Swissôtel Hotels & Resorts, located adjacent to the holy Masjid Al Haraam. Our establishment focuses on excellence and creating memorable experiences for our guests.

Key Responsibilities:

• Oversee daily operations and guest services in the front office.
• Handle check-ins and check-outs with accuracy and efficiency.
• Resolve guest complaints promptly and effectively.
• Coordinate with other departments to ensure a seamless guest experience.
• Maintain high standards of grooming and professionalism at all times.
• Perform cashiering duties and manage guest information securely.

Qualifications:

• Open to Saudi Nationals only.
• Entry-level candidates are encouraged to apply, including fresh graduates.
• Basic English communication skills are required.
• Strong interpersonal and team collaboration abilities.
• A flexible approach to working hours.
• Passion for the hospitality industry and guest service excellence.