وظائف مضيف هوست في مكة المكرمة

Join the Team at Kempinski Hotels as a Restaurant Host!
We are looking for a dedicated Restaurant Host to provide exceptional services to our esteemed guests. At Kempinski, we pride ourselves on delivering unparalleled hospitality and creating memorable experiences that resonate with our heritage of luxury.

Key Responsibilities:

• Assist the Assistant Restaurant Manager/Restaurant Manager in daily operations.
• Ensure punctuality by arriving clean and dressed in the designated uniform, following grooming standards.
• Deliver courteous, professional, and efficient service at all times.
• Acquaint yourself with all food and beverage offerings and be capable of upselling items to enhance guest satisfaction and increase sales.
• Maintain a clean and organized work environment, adhering to hygiene and safety protocols.
• Handle guest inquiries and complaints effectively, ensuring swift resolutions are communicated to supervisors.
• Participate actively in staff meetings and training sessions.
• Contribute to inventory management and support the overall team dynamics.

This role is essential to maintaining the outstanding level of service that Kempinski guests expect. Join us and showcase your skills in a luxurious setting.

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

About Us
Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.

The Role
As a Waitress, your role is to serve the needs of the business, our guests and our colleagues by prompt and courteous service delivery to all guests, as a Hospitality Ambassador for the hotel.

Key Areas of Responsibilities

• Collaborate with colleagues from various departments to guarantee prompt service and efficient operations.
• Understand and adhere to all hotel policies and Standard Operating Procedures related to guest service, operation management, and personal grooming and discipline.
• Be knowledgeable about the hotel's services and facilities to address any guest inquiries effectively.
• Ensure a safe work environment by adhering to all safety protocols.
• Develop a thorough understanding and have complete knowledge of the menus.
• Actively participate in all training sessions to enhance professional skills and improve guest satisfaction.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels.
• Competitive compensation package.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.

Join Our Team as a Waiter/Waitress at Rotana Hotels!
Are you a dynamic and self-motivated Food & Beverage professional looking to advance your career? At Rotana Hotels, we are seeking dedicated individuals to provide top-notch service to our guests, ensuring memorable dining experiences.

Key Responsibilities:

• Perform all necessary tasks to service food and beverage according to the hotel’s performance standards.
• Greet and seat customers in a professional, discreet, and personalized manner.
• Acquire in-depth knowledge of the food and beverage menu to assist and advise guests effectively.
• Monitor the quality of food & beverage served consistently.
• Practice good customer relations and attend to complaints or queries satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and upkeep service equipment.
• Handle all service preparations before, during, and after service.
• Ensure minimal wastage, breakage, and spoilage.
• Utilize up-selling techniques to exceed guest expectations and increase revenue.

Qualifications:
The ideal candidate should have a diploma or degree in hospitality or vocational training in food & beverage, along with previous experience as a Waiter/Waitress in a high-volume restaurant. A good command of English and essential skills such as guest service and interpersonal skills are required.

Core Competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job

Join us at Rotana Hotels and be part of a team that values exceptional service. If you’re interested in this opportunity, please apply through our online application portal.

Join Jumeirah Group as a Waiter in the Food & Beverage Department!

Jumeirah, a global leader in luxury hospitality, is excited to announce an opportunity for a Waiter at the Jumeirah Jabal Omar Hotel, located just minutes from Masjid Al Haram in Makkah. We pride ourselves on providing exceptional dining experiences, and you will play a vital role in achieving this goal.

Key Responsibilities:

• Handle guests’ inquiries courteously and efficiently, and report any complaints to supervisors for immediate resolution.
• Maintain high standards of personal hygiene and grooming.
• Ensure that guests have an enjoyable and expertly served dining experience by adhering to the outlet’s sequence of service.
• Assist guests by providing detailed information about menu items, including preparation, ingredients, and cooking methods.
• Prepare dining tables, setting up items such as linens, silverware, and glassware, and escort guests to their tables.

Qualifications:

• Strong communication and interpersonal skills.
• Higher Secondary School certificate.
• Previous experience as a Waiter, preferably in the hospitality sector.
• Ability to adapt and appreciate cultural diversity.
• Strong multitasking abilities and ability to work well under pressure.

Benefits:
We offer an attractive salary and comprehensive benefits package which includes generous food and beverage benefits, reduced hotel rates globally, excellent leave and healthcare packages, return flights home, and various employee benefits ensuring a rewarding career with one of the most luxurious brands.

Exceptional Hospitality Starts with You

As a Head Waiter at Hilton, you will be the heart of our service, ensuring guests enjoy a friendly and efficient dining experience. Your role is key in delivering an excellent guest experience while maintaining the highest standards of service.

Key Responsibilities:

• Manage guest queries and serve beverages following guidelines.
• Ensure a comprehensive knowledge of the menu and products.
• Maintain adequate stock levels at all stations.
• Follow reporting procedures for any issues that arise.
• Deliver food and beverage orders promptly and ensure quality standards.
• Adhere to grooming standards and hotel policies.
• Comply with security, fire regulations, and health and safety legislation.

What You'll Bring:

• A positive attitude and strong communication skills.
• A commitment to high-level customer service.
• Flexibility in responding to varied work situations.
• Ability to work independently as well as in a team.

Preferred Qualifications:

• Experience in the Food and Beverage industry.
• Previous cash handling experience.
• Knowledge of Food Hygiene Regulations.

Why Join Hilton?

At Hilton, we pride ourselves on creating exceptional experiences not only for our guests but also for our team members. Join us and enjoy benefits like travel perks, paid parental leave, mental health resources, and more. Grow your career with us and be part of a warm and welcoming environment.

Join a Luxury Hospitality Team as a Butler

We are seeking a highly skilled and professional Butler to join our luxury hospitality team in Jeddah, Saudi Arabia. As a Butler, you will be responsible for providing exceptional personalized service to our VIP guests, ensuring their stay is nothing short of extraordinary.

Key Responsibilities:

• Greet and escort VIP guests upon arrival and departure, providing a warm and professional welcome.
• Deliver personalized check-in and check-out experiences in-room or in the lounge.
• Manage guest luggage, including unpacking and packing services, as well as handling laundry and pressing requests.
• Coordinate dining, spa, transportation, and other guest services according to individual preferences.
• Maintain detailed guest profiles, including preferences and special requests.
• Collaborate with various departments (Housekeeping, Room Service, Concierge) to ensure seamless service delivery.
• Prepare guest rooms and suites with personalized amenities, welcome drinks, and special touches.
• Maintain cleanliness and organization in the Butler pantry and working areas.
• Promptly respond to guest inquiries and requests with professionalism and efficiency.
• Uphold the highest standards of confidentiality and security regarding guest information.
• Anticipate guest needs to provide a tailored and exclusive experience.
• Facilitate smooth communication throughout the guest's journey, from pre-arrival to post-departure.
• Demonstrate knowledge and respect for local Saudi Arabian customs and etiquette.

Qualifications:

• Minimum of 2 years of experience as a Butler or in a similar role within a 4-5 star luxury hotel or resort.
• Strong command of English; basic Arabic language skills preferred.
• Excellent grooming, etiquette, and interpersonal communication skills.
• Robust organizational abilities and capacity to multitask effectively.
• Knowledge of Butler service standards (*, Forbes, LQA) preferred.
• High attention to detail and strong problem-solving skills.
• Professional demeanor with a genuine passion for hospitality and service.
• Ability to maintain utmost discretion and confidentiality at all times.
• Flexibility to work various shifts, including weekends and holidays.
• Familiarity with Middle Eastern hospitality standards.
• Knowledge of local customs and etiquette in Saudi Arabia.
• Adaptability to work in a culturally diverse environment.
• Strong time management and prioritization skills.

Raffles’ Commitment: Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.

Join our team!
As a Receptionist (Front Office Agent) at Swissôtel Al Maqam, you will play a crucial role in delivering exceptional guest services in a prestigious hotel environment. We seek passionate individuals who thrive in dynamic settings and are eager to contribute to a world-class hospitality experience.

Company Overview:
Swissôtel Al Maqam is part of the luxurious Swissôtel Hotels & Resorts, located adjacent to the holy Masjid Al Haraam. Our establishment focuses on excellence and creating memorable experiences for our guests.

Key Responsibilities:

• Oversee daily operations and guest services in the front office.
• Handle check-ins and check-outs with accuracy and efficiency.
• Resolve guest complaints promptly and effectively.
• Coordinate with other departments to ensure a seamless guest experience.
• Maintain high standards of grooming and professionalism at all times.
• Perform cashiering duties and manage guest information securely.

Qualifications:

• Open to Saudi Nationals only.
• Entry-level candidates are encouraged to apply, including fresh graduates.
• Basic English communication skills are required.
• Strong interpersonal and team collaboration abilities.
• A flexible approach to working hours.
• Passion for the hospitality industry and guest service excellence.

Exceptional Hospitality Starts with You

As a Receptionist at Hilton, you play a vital role in ensuring that our guests enjoy a seamless check-in and check-out experience while conveying warmth and friendliness. Your responsibilities include:

• Deliver a warm welcome: Greet guests upon their arrival and complete the check-in process, which includes verifying their details, assigning rooms, issuing keys, and assisting with welcome materials or bell service.
• Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and accurately using the point-of-sale system.
• Provide hotel and local knowledge: Demonstrate thorough knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
• Promote hotel services: Employ up-selling techniques to recommend hotel amenities and maximize room and service revenue.
• Delight our guests: Address guest requests, resolve concerns with care and urgency, and manage messages and communications effectively.

Qualifications:
To thrive in this role, you should embody our core values: spreading hospitality's light and warmth, acting with integrity, inspiring others, valuing teamwork, taking ownership, and maintaining urgency in every moment. Join us and contribute to creating exceptional experiences for our guests.

About the Role
We are seeking a professional and customer-focused Receptionist to join our team in Madina. The ideal candidate will be responsible for creating a positive first impression for visitors, managing front desk operations, and providing administrative support to ensure smooth daily operations.

Key Responsibilities

• Greet and welcome visitors, clients, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage front desk activities and maintain a clean, organized reception area.
• Handle incoming and outgoing correspondence, emails, and courier services.
• Schedule appointments and coordinate meeting room bookings.
• Maintain visitor logs and ensure adherence to company policies.
• Provide administrative support to various departments as required.
• Assist with document filing, record keeping, and data entry tasks.

Requirements

• Saudi.
• 2–4 years of experience in a receptionist, front desk, customer service, or administrative role.
• Excellent verbal and written communication skills in both Arabic and English.
• Strong interpersonal and customer service skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.

What We're Looking For

• Friendly and approachable personality.
• Strong attention to detail.
• Ability to work independently and manage multiple tasks efficiently.
• Commitment to providing excellent customer service.