Company DescriptionLocated adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, ready to welcome guests with high standards and trademark elegance.
Job DescriptionAs a friendly and professional Hostess, you will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring a positive dining experience. Your responsibilities include:
- Greeting guests warmly upon their arrival
- Managing reservations and seating arrangements efficiently
- Escorting guests to their tables and presenting menus
- Collaborating with waitstaff and kitchen staff to ensure smooth operations
- Maintaining cleanliness of the reception area and dining section
- Handling reservations through phone and online
- Addressing guest inquiries and resolving issues
- Staying informed about menu items and specials
- Assisting in organizing special functions during busy periods
- Promoting special offers to enhance guest experience
QualificationsWe require:
- At least 1 year of experience in a similar role
- Excellent customer service skills and a friendly attitude
- Strong communication skills, proficient in English
- Cultural sensitivity and knowledge of local customs
- Exceptional organizational and multi-tasking abilities
- Flexibility to work various shifts
Join us at Raffles, where we embody a service culture dedicated to excellence.