Join IHG Hotels & Resorts as a Front Desk Agent!At IHG, we believe that first impressions count. To ensure our guests have memorable experiences from the very start, we are seeking a Front Desk Agent who can provide seamless transactions, exceptional local insights, and anticipate every guest's needs.
Your Responsibilities:- Welcome guests warmly and kick off memorable experiences.
- Acknowledge IHG Rewards Club members and returning guests.
- Manage payments and bookings efficiently.
- Facilitate a swift check-in and check-out process.
- Anticipate guest needs to offer tailored recommendations.
- Assist guests with concerns and provide local area insights.
What We Need from You:- Strong communication skills for effective guest interactions.
- Problem-solving abilities to turn challenges into opportunities.
- Fluency in the local language; additional language skills are a plus.
- Good literacy, numeracy, and basic computer skills.
What You Can Expect from Us:We provide everything our employees need to succeed including a competitive salary, benefits like full uniforms, and generous room discounts. We are dedicated to creating a diverse workplace and welcome applicants from all backgrounds.
Join us at IHG, where we promote a culture of growth and support, ensuring you have the room to belong and thrive.
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