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About the Role:
The Senior Business Analyst plays a critical role in bridging business needs and technology solutions. This position involves leading business analysis activities, gathering and documenting complex requirements, optimizing business processes, and supporting the successful delivery of strategic initiatives and digital transformation projects.

Key Responsibilities:

• Lead end-to-end business analysis activities across multiple projects and stakeholders.
• Elicit, analyze, validate, and document business, functional, and non-functional requirements.
• Translate business needs into clear specifications, user stories, and process flows.
• Conduct gap analysis and impact assessments for new systems or enhancements.
• Collaborate with business units, IT teams, vendors, and project managers to ensure alignment.
• Support solution design, testing, UAT, and implementation phases.
• Develop and maintain business process models (AS-IS / TO-BE).
• Ensure solutions meet business objectives, regulatory requirements, and quality standards.
• Mentor junior business analysts and contribute to BA standards and best practices.

Required Qualifications & Skills:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field.
• 5–8+ years of experience as a Business Analyst, including complex or enterprise-level projects.
• Strong experience in requirements gathering and stakeholder management.
• Proficiency in business analysis tools and techniques (*, BPMN, UML, user stories, BRD, FRD).
• Experience working with Agile, Scrum, or Waterfall methodologies.
• Excellent analytical, communication, and problem-solving skills.

Preferred Qualifications:

• Experience in digital transformation, ERP, CRM, or large-scale IT systems.
• Professional certifications (CBAP, PMI-PBA, or equivalent).
• Experience in regulated or large enterprise environments.

Key Competencies:

• Strategic thinking
• Stakeholder engagement
• Process improvement
• Data-driven decision-making
• Leadership and mentoring

Join Sumerge as a Staff Business Analyst and be part of a team dedicated to delivering innovative business solutions.

At Sumerge, we prioritize our customers by creating effective and efficient solutions based on their needs, utilizing the latest technological advancements. As a key member of the project delivery team, you will closely collaborate with customers, engineers, and sales teams, acting as a crucial link between the technical and business realms.

Responsibilities:

• Use Business Analysis techniques to capture business and end user requirements.
• Act as the product owner.
• Collaborate with the technical team to develop business and technical requirements.
• Analyze and model the business domain to create a complete picture of workflows and technical requirements.
• Serve as a liaison between stakeholders and users.
• Ensure programs meet business/user requirements by monitoring software development progress.
• Define the business problems and primary objectives of new projects.
• Identify and validate key business requirements.
• Determine approaches to improve business usability, performance, and integrity of the software.
• Coach team members to achieve their goals and develop necessary skills.

Requirements:

• Bachelor's degree in Computer Science/Engineering.
• Minimum of 5 years of relevant experience in Software Development/Business Analysis.
• Preference will be given to Saudi nationals in line with Saudization initiatives.

About Sumerge:
Sumerge is a leading technology company focused on transforming organizations through innovative solutions. With over two decades of experience, we partner with forward-thinking organizations across various sectors including banking, government, and telecommunications to deliver strategic and effective solutions.

Join Emdad By Elm as a Business Analyst!
We are seeking a skilled Business Analyst to play a crucial role in understanding and defining configuration specifications and business requirements. This position is vital for optimizing integrations and driving informed business decisions.

Key Responsibilities:

• Define and document configuration specifications and business requirements to ensure clarity and alignment.
• Conduct thorough quality assurance to validate project deliverables against business needs.
• Establish, own, and develop relationships with partners to enhance integration processes.
• Communicate key insights and findings to the product team for informed decision-making.
• Analyze data to draw actionable business-relevant conclusions and present findings clearly.

Required Skills:

• Strong analytical skills to interpret complex data sets and provide strategic recommendations.
• Excellent problem-solving skills with a proactive and results-oriented mindset.
• Exceptional interpersonal skills to foster partnerships and team collaboration.
• Ability to adapt to changing priorities in a fast-paced environment.

Job Requirements:

• A degree in IT, Computer Science, or a relevant field.
• Minimum of 2 years of experience in Business/Systems Analysis or Quality Assurance.
• Proven skills in eliciting requirements and testing methodologies.
• Experience with data analysis, visualization techniques, and reporting tools.
• Strong written and verbal communication, including technical writing capabilities.