Guest Experience Expert At Your Service📣 إعلان

منذ ساعة واحدة تقريباً

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	جدة

وصف الوظيفة

About the Guest Experience Expert Role

Marriott International is seeking a Guest Experience Expert - At Your Service to join our team in Jeddah. This full-time position is designed for individuals with 0-1 years of experience who are committed to delivering exceptional service and creating memorable stays for our guests.

Role Purpose and Scope

The Guest Experience Expert plays a central role in guiding guests throughout their entire stay, moving beyond standard check-in and check-out procedures. This position empowers individuals to take initiative and provide a comprehensive range of services, ensuring every interaction contributes positively to the overall guest experience.

Core Responsibilities

Process operational needs efficiently.
Address and resolve guest requests promptly and effectively.
Complete necessary reports accurately.
Share information about local area highlights and attractions.
Ensure all guest transactions are integrated seamlessly into their overall experience.

Foundational Expectations

Success in this role requires adherence to several critical elements, ensuring consistent service delivery and operational integrity:

Maintain a safe workplace environment.
Comply with all company policies and procedures.
Uphold strict confidentiality standards.
Protect company assets.
Ensure consistent adherence to quality standards.
Present a professional appearance, including uniform, personal grooming, and communication.

Physical Demands

This role involves active engagement within the workspace. Candidates should be prepared for the following physical requirements:

Standing, sitting, or walking for extended periods.
Moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.