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Join Rotana Hotels as a Housekeeping Supervisor
We are currently seeking for passionate and dynamic guest-focused housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:

• Supervise the team of Housekeeping Attendants towards achieving operational objectives.
• Prepare job assignments for Housekeeping Attendants and issue keys and supplies.
• Take note of VIPs, Do Not Disturb, Sleep Out, and Double-Lock Rooms, and take appropriate action.
• Inspect areas cleaned using a checklist to ensure standards are met.
• Supervise cleaning of guest rooms, corridors, and stairwells.
• Train and assist Housekeeping Attendants.
• Assist with inventory and maintenance of housekeeping machines and equipment.

Requirements:

• Diploma or vocational training in hospitality.
• Previous minor supervisory experience within the Housekeeping Department of a hotel.
• Good command of written and spoken English communication skills.
• Strong interpersonal and problem-solving abilities.
• Computer literacy and experience with Opera is an advantage.

Candidate Profile:
The ideal candidate will be a friendly, caring individual with good cross-cultural sensitivity and a concern for quality. You will thrive under pressure in a fast-paced environment and enjoy working with a multicultural team and guests.

Join Our Team at Shangri-La Jeddah!
Located along the beautiful shores of the Red Sea, Shangri-La Jeddah offers a luxurious experience in one of the city's most prestigious hotels. We are excited to invite applications for the position of Housekeeping Supervisor, a role where you will contribute to maintaining our commitment to exceptional service and cleanliness.

Job Summary
As a Housekeeping Supervisor, you will work under the direct supervision of the Executive Housekeeper and SM-Housekeeping. Your key responsibilities will include overseeing all housekeeping activities, ensuring cleanliness and orderliness within the hotel. Here are some of the main tasks you will handle:

• Record and note items that require repairs and follow up accordingly.
• Submit recommendations for maintenance and equipment relocation to the Executive Housekeeper.
• Coordinate with Engineering for necessary repairs and follow up on outstanding work orders.
• Ensure compliance with grooming standards and cleanliness of equipment and areas.
• Assist in drafting the housekeeping duty roster based on peak periods.

What We Are Looking For
We seek candidates who meet the following criteria:

• Previous experience as a housekeeping supervisor in a five-star hotel.
• High proficiency in written and verbal English.
• Strong computer and effective training skills.
• Willingness to work extended duty hours.

Why Join Us?
You will work in a supportive environment that values your passion and encourages personal growth. We offer:

• Structured learning and development pathways.
• Competitive benefits and recognition programs.
• A diverse and inclusive workplace that values respect and collaboration.

We are an equal opportunity employer and welcome applications from all qualified candidates. Join us in creating unforgettable memories in the beautiful setting of Shangri-La Jeddah.