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نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
الموقعالموقعمكة المكرمة
About the Role
This opportunity as a Specialist - Investor Relations at Kidana offers a unique chance to support the execution of investor relations and customer experience strategies that strengthen stakeholder trust and improve engagement. Located in Mecca, this position requires proactive relationship management and effective communication to align the company's offerings with investor and customer expectations.

Functional Responsibilities
  • Investor Relations Support:
    • Implement investor relations initiatives in coordination with executive and finance teams.
    • Organize investor meetings, briefings, and roadshows to communicate company performance and prospects.
    • Prepare investor materials including presentations, fact sheets, and performance summaries.
    • Respond to investor inquiries ensuring timely and accurate communication.
    • Maintain a database of investor contacts and interaction logs.
  • Communication & Content Management:
    • Assist in drafting newsletters, email campaigns, and official updates for investors and clients.
    • Coordinate with internal teams to ensure consistent messaging across all communication channels.
    • Ensure content reflects the company’s brand values and strategic goals.
  • Customer Experience & CRM Operations:
    • Support implementation of CRM and customer satisfaction strategies.
    • Conduct journey mapping to identify customer pain points and opportunities for enhancement.
    • Collect and analyze customer feedback, satisfaction KPIs, and complaint trends.
    • Collaborate with internal departments to improve service delivery and client retention.
  • Stakeholder Coordination:
    • Collaborate cross-functionally with business development, marketing, and operations.
    • Track performance metrics and assist in preparing reports on engagement outcomes.

Qualifications
  • Education: A Bachelor’s or Master’s degree in Communications, Marketing, or a related field.
  • Experience: A minimum of 4+ years of experience in Communications, Marketing, or related fields is preferred.

متطلبات الوظيفة

  • تتطلب ٢-٥ سنوات خبرة

وظائف مشابهة

أخصائي علاقات مستثمرين

📣 إعلان

Kidana | كدانة

دوام كامل
Role Main Purpose
To support the execution of investor relations and customer experience strategies that strengthen stakeholder trust, improve engagement, and align the company’s offerings with investor and customer expectations. The role ensures consistent communication, proactive relationship management, and operational efficiency.

Functional Responsibilities
  • Investor Relations Support
    • Implement investor relations initiatives in coordination with executive and finance teams.
    • Organize investor meetings, briefings, and roadshows to communicate performance and prospects.
    • Prepare investor materials including presentations, fact sheets, and performance summaries.
    • Respond to investor inquiries, ensuring timely and accurate communication.
    • Maintain a database of investor contacts and interaction logs.
  • Communication & Content Management
    • Assist in drafting newsletters, email campaigns, and official updates for investors and clients.
    • Coordinate with internal teams to ensure consistent messaging across all communication channels (email, social media, investor platforms).
    • Ensure content reflects the company’s brand values and strategic goals.
  • Customer Experience & CRM Operations
    • Support implementation of CRM and customer satisfaction strategies.
    • Conduct journey mapping and assist in identifying customer pain points and enhancement opportunities.
    • Collect and analyze customer feedback, satisfaction KPIs, and complaint trends.
    • Work with internal departments to improve service delivery and client retention.
  • Stakeholder Coordination
    • Collaborate cross-functionally with business development, marketing, and operations to align offerings with customer and investor expectations.
    • Track performance metrics and assist in preparing reports on engagement outcomes.

Educational Qualifications: A Bachelor’s or Master’s degree in Communications, Marketing or related field.
Professional Experience: A minimum of 4+ years of experience in Communications, Marketing or related fields is preferred.

breifcase2-5 سنة

locationمكة المكرمة

منذ 10 أيام

مشرف-محل

📣 إعلانجديدة

مجموعة شلهوب

دوام كامل
انضم إلينا في Chalhoub Group! نحن الشريك الرائد في قطاع السلع الكمالية في الشرق الأوسط، حيث نبحث عن مشرف متجر للانضمام إلى فريقنا في المدينة المنورة. سيتولى المشرف قيادة فريق المبيعات لتحقيق أهداف المبيعات، مع التركيز على تجربة العميل. المسؤوليات:
  • قيادة فريق العمل وتقديم التدريب والدعم لتحقيق الأداء الأمثل.
  • الإشراف على العمليات اليومية للمتجر مثل المبيعات والتجارة المرئية.
  • تعزيز رضا العملاء من خلال تقديم تجارب استثنائية.
  • التأكد من التزام الفريق بمعايير جودة الخدمة.
  • دعم المبادرات الخاصة بتجربة العملاء وتعزيز المبيعات.
  • التعاون مع فريق المكتب الخلفي لضمان تحقيق الأهداف التنظيمية.
ما نقدمه لك: نحن نقدم فرص تطور مهني متنوعة، ومزايا تنافسية تشمل الرعاية الصحية، والعمل عن بعد، ومجموعة من الخصومات الحصرية. دعوة للتقديم: نحن نرحب بجميع المرشحين للتقديم ونؤمن بأن التنوع يعزز الابتكار والنجاح. نحن ندرس جميع الطلبات وفقاً لمبادئ تكافؤ الفرص.

breifcase0-1 سنة

locationمكة المكرمة

منذ 5 أيام