وظائف في السعودية

About the Role
As Hotel Manager for the pre-opening of FAENA The Red Sea, you will be responsible for leading the operational setup of the hotel, from SOP development to team recruitment, training, and departmental coordination. This is a pivotal leadership role within a dynamic and ambitious project. If you’re ready to make your mark in Saudi Arabia’s expanding hospitality landscape, join us and help shape an exciting hotel with unparalleled luxury offerings.
Key Responsibilities:

• Operational Leadership: Lead the operational setup of the hotel during the pre-opening phase, ensuring smooth execution of all activities.
• Cross-Departmental Oversight: Provide hands-on leadership and support across all key operational departments.
• Collaboration with GM: Work closely with the General Manager to ensure that all hotel activities align with FAENA’s brand strategy.
• Brand Representation: Champion the FAENA brand values by maintaining consistently high standards of service.
• Guest Engagement: Act as a key stakeholder in guest engagement.
• Performance Monitoring: Monitor operational performance through key metrics.
• Operational Excellence: Drive operational excellence through innovative thinking.
• Compliance: Ensure full compliance with health and safety regulations.
• Financial Management: Support budgeting, forecasting, and P&L management.
• Leadership in Absence of GM: Represent the General Manager in their absence.

Qualifications:

• Saudi National with a strong passion for hospitality and service excellence.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
• Minimum of 57 years of experience in luxury hotel management.
• Proven experience in pre-opening phases.
• Strong financial acumen.
• Exceptional leadership skills.
• Outstanding communication and interpersonal skills.
• In-depth understanding of luxury hospitality standards.
• Ability to thrive in a fast-paced environment.
• Knowledge of local regulations.

Join Raffles Makkah Palace as a Housekeeping Supervisor
Unlock your potential with Accor, where discipline meets professionalism, and hospitality is at the core of our values. The Raffles Makkah Palace stands out with its exceptional service and Arab hospitality, offering breathtaking views of the Masjid Al Haram and luxurious accommodations.

Key Responsibilities:

• Deliver consistent, professional, friendly, and engaging service to guests.
• Supervise daily operations of housekeeping to ensure adherence to service standards.
• Manage guest concerns promptly and log any issues for proper follow-up.
• Participate in daily briefings and departmental meetings to discuss priorities and updates.
• Ensure room attendants understand daily tasks and priorities specific to their sections.
• Report maintenance needs and ensure compliance with safety and sanitation policies.
• Fulfill other duties as assigned to maintain the overall quality of service.

Qualifications:

• Proficiency in English (verbal and written).
• High school diploma or equivalent is preferred.
• A minimum of 1 year experience in a supervisory role within a hotel housekeeping environment.
• Strong training and organizational skills with a meticulous eye for detail.
• Ability to communicate effectively and evaluate actions within stressful situations.
• Physical capability to stand, walk, and occasionally lift items up to 30 lbs.

Why Work for Accor?
At Accor, we offer much more than just jobs. Our commitment to diversity and inclusion creates an environment where every chapter of your story is yours to write. We support your growth and learning every day. Explore your opportunities within Accor and discover the life that awaits you.

Join us as a Hotel Manager!
We are seeking an experienced and dynamic Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills, exceptional customer service abilities, and the capacity to manage multiple departments effectively. The Hotel Manager will ensure that all aspects of the guest experience are executed to the highest standards.

Key Responsibilities:

• Oversee daily hotel operations including front desk, housekeeping, maintenance, and food services.
• Ensure high levels of guest satisfaction through excellent service and problem resolution.
• Develop and implement strategies for maximizing room occupancy and revenue.
• Monitor budgets, manage financial performance, and control expenses.
• Lead and motivate hotel staff to maintain high performance and efficiency.
• Ensure compliance with health, safety, and legal regulations.
• Conduct regular inspections of the property and facilities to ensure standards are maintained.
• Manage inventory, order supplies, and maintain vendor relationships.
• Address guest complaints and handle emergency situations promptly.
• Oversee hiring, training, and development of hotel staff.

Qualifications:

• Bachelor's Degree in Hospitality Management, Business Administration, or related field.
• Minimum of 35 years of experience in hotel management or a similar role.
• Proven leadership skills with the ability to manage a diverse team.
• Strong understanding of hotel management software (PMS) and MS Office Suite.
• Excellent communication, organizational, and problem-solving skills.

Skills:

• Leadership and team management.
• Financial acumen and budget management.
• Exceptional customer service orientation.
• Strategic planning and decision-making.
• Ability to work under pressure and resolve conflicts effectively.

Join Raffles Hotels & Resorts as a Housekeeping Supervisor!
Raffles Makkah Palace is renowned for its exceptional standards of hospitality, and we are seeking a dedicated Housekeeping Supervisor to uphold our values and service excellence.

Job Responsibilities:

• Deliver professional and friendly service to guests.
• Lead the daily operations of the housekeeping department ensuring adherence to service standards.
• Address and resolve guest concerns promptly.
• Participate actively in daily briefings and departmental meetings.
• Keep Room Attendants informed of daily priorities.
• Follow departmental policies and procedures.
• Report maintenance issues as necessary.
• Adhere to all safety and sanitation policies.
• Perform other duties as assigned.

Qualifications:

• Proficient in English (both verbal and written).
• High school diploma or equivalent preferred.
• Minimum 1 year of supervisory experience in hotel housekeeping.
• Strong training and organizational skills.
• Experience with Hotel Property Management System, Micros-Fidelio is desirable.
• Detail-oriented with strong communication skills.
• Able to work efficiently under pressure.

Physical Requirements:

• Frequent standing and walking.
• Occasional lifting and carrying up to 30 lbs.
• Ability to kneel, push, pull, and lift as needed.
• Climbing ladders, stairs, and ramps may be required.

Join Raffles Hotels & Resorts as a Housekeeping Supervisor!
Raffles Makkah Palace is renowned for its exceptional standards of hospitality, and we are seeking a dedicated Housekeeping Supervisor to uphold our values and service excellence.

Job Responsibilities:

• Deliver professional and friendly service to guests.
• Lead the daily operations of the housekeeping department ensuring adherence to service standards.
• Address and resolve guest concerns promptly.
• Participate actively in daily briefings and departmental meetings.
• Keep Room Attendants informed of daily priorities.
• Follow departmental policies and procedures.
• Report maintenance issues as necessary.
• Adhere to all safety and sanitation policies.
• Perform other duties as assigned.

Qualifications:

• Proficient in English (both verbal and written).
• High school diploma or equivalent preferred.
• Minimum 1 year of supervisory experience in hotel housekeeping.
• Strong training and organizational skills.
• Experience with Hotel Property Management System, Micros-Fidelio is desirable.
• Detail-oriented with strong communication skills.
• Able to work efficiently under pressure.

Physical Requirements:

• Frequent standing and walking.
• Occasional lifting and carrying up to 30 lbs.
• Ability to kneel, push, pull, and lift as needed.
• Climbing ladders, stairs, and ramps may be required.

Join Our Team as a Housekeeping Supervisor
We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Your Role
As a Housekeeping Supervisor, you will be responsible for supervising the team of Housekeeping Attendants towards achieving operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet specified requirements. Your key responsibilities will include:

• Preparing job assignments for Housekeeping Attendants
• Issuing keys and supplies to Housekeeping Attendants
• Taking note of VIPs, Do Not Disturb, Sleep Outs, and Double-Lock Rooms and taking appropriate action
• Attending daily meetings and receiving special instructions
• Receiving check-outs before reporting them as vacant
• Handling special requests from guests
• Inspecting cleaned areas to ensure standards are met
• Filling out reports and handling lost articles
• Supervising the cleaning of guest rooms, corridors, and stairwells
• Training and assisting Housekeeping Attendants
• Assisting with inventory and maintenance of housekeeping machines and equipment

Qualifications & Experience
You should ideally have a diploma or vocational training in hospitality with previous minor supervisory experience within the Housekeeping Department of a hotel. Good command of written and spoken English, strong interpersonal skills, and problem-solving abilities are essential. Computer literacy and experience with Opera are an advantage.

Knowledge & Competencies
The ideal candidate will be a friendly individual with good cross-cultural sensitivity and a concern for quality. You will thrive under pressure in a fast-paced environment, enjoy working with a multicultural team, and possess additional competencies such as:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results