Apparel Sales📣 Job Ad

About the Role

Al Mamlakah International for Cars is seeking an Apparel Sales Representative to join their team in Abha, 'Asir. This contract role is ideal for candidates with 0-1 years of experience who are passionate about providing exceptional customer service and achieving sales targets within a retail apparel environment.

Role Objective

The primary objective of this role is to deliver a distinguished shopping experience for customers, consistently meet sales goals, and ensure the store's appearance and organization align with the brand's identity and standards.

Key Responsibilities

• Professionally greet and welcome customers upon entry.
• Identify customer needs and assist them in selecting appropriate products.
• Provide comprehensive information on products, materials, sizes, colors, and current promotions.
• Achieve daily and monthly sales targets.
• Implement upselling and cross-selling strategies to encourage additional purchases.
• Arrange and organize apparel within the store according to established display standards.
• Ensure continuous cleanliness of the store and fitting rooms.
• Monitor product availability (sizes, colors) and report any shortages to management.
• Receive new merchandise and participate in sorting, pricing, and displaying items.
• Execute sales transactions accurately using the Point of Sale (POS) system and issue invoices.
• Process exchanges and returns in adherence to store policy.
• Safeguard merchandise to minimize loss or damage.
• Conduct periodic inventory counts as required.
• Adhere to store policies, attendance regulations, and official dress code.
• Maintain confidentiality of customer and sales information.
• Professionally handle customer complaints, aiming for resolution or escalation to a supervisor.
• Participate in promotional campaigns and seasonal events.
• Assist with product photography or preparation for social media platforms when necessary.
• Prepare daily sales reports and manage cash register closing procedures (if applicable).
• Perform other related duties as assigned by the direct manager.

Qualifications and Experience

• Minimum of a General Secondary School Certificate.
• Prior experience in apparel sales or retail is preferred.
• Basic knowledge of Point of Sale (POS) systems.

Required Skills

• Excellent communication and persuasion skills.
• Strong customer service orientation.
• Professional demeanor and appearance.
• Ability to collaborate effectively within a team.
• Capacity to perform under pressure.
• Effective time management and organizational abilities.
• Flexibility to work during peak periods and holidays.
• Good understanding of fashion trends and the apparel industry.

Performance Metrics

• Achievement of monthly sales targets.
• Average invoice value.
• Visitor-to-buyer conversion rate.
• Customer satisfaction levels.
• Adherence to attendance and disciplinary policies.
• Accuracy of sales and cash register operations.
• Maintenance of store order and cleanliness.
• Reduction in exchange and return rates due to sales errors.

Work Context

This is a contract position based in Abha, 'Asir. The role requires a dedicated individual who can contribute to a dynamic retail environment and uphold high standards of customer service and store operations.