Clinic Services Coordinator📣 Job Ad

About Almoosa Health Group

Almoosa Health Group, situated in Al-Ahsa, Eastern Province, is a prominent healthcare provider dedicated to delivering high-quality patient care. We are seeking a committed professional to join our team in a full-time capacity, contributing to our mission of service excellence.

The Role: Clinic Services Coordinator

The Clinic Services Coordinator plays a crucial role in ensuring the efficient operation of our clinics and fostering a positive experience for all patients. This full-time position involves providing comprehensive administrative and patient support, encompassing direct patient interaction, managing records, scheduling, and coordinating various essential services.

Key Responsibilities

• Greet patients and courteously inquire about their complaints or needs.
• Request patient identification and determine the type of coverage (Cash, Insurance, or Aramco).
• For insured patients, verify eligibility of coverage at ASH.
• Scan patient information, including ID, insurance card, and medical reports, and accurately enter it into the electronic patient record system.
• Open files for clinic visits.
• Accurately charge services as entered by the physician.
• Schedule follow-up appointments for patients.
• Provide assistance and guidance to patients, directing them to the Pharmacy, Laboratory, Radiology department, and other hospital areas as needed.
• Schedule re-appointments or refer patients to another clinic upon receiving notification from the clinician regarding unavailability.
• Deliver personalized, coordinated care and support for patients and their families.
• Answer department telephone calls using correct salutations and professional telephone etiquette.
• Ask patients if they require printed invoice bills.
• Receive and respond to emails from the department regarding information updates.
• Explain insurance percentages and different percentages with specialist doctors to patients.
• Treat all individuals with dignity, compassion, and respect.

Required Experience

Candidates for the Clinic Services Coordinator position should possess 0-1 years of experience in a relevant administrative or patient support role. A foundational understanding of clinic operations and patient interaction is beneficial for this role.

Work Type and Location

This is a full-time role based at Almoosa Health Group's facilities in Al-Ahsa, Eastern Province. The position requires on-site presence to effectively manage patient services and administrative tasks within a clinical environment.

Application Process

We invite qualified candidates who meet the specified requirements to apply for this opportunity to contribute to our patient-centered healthcare environment.