Join the Eastern Construction CompanyJob
Technical Support Specialist is considered one of the exciting opportunities to join a professional team. You will be responsible for specifying the necessary specifications for new devices, receiving them, and ensuring they meet those specifications.
Main Responsibilities:- Documenting devices and their accessories and recording daily issues.
- Conducting necessary periodic and preventive maintenance for devices.
- Providing support to device users and answering their inquiries.
- Forwarding major malfunctions to the relevant authorities.
- Preparing technical reports and developing work methods using modern technologies.
Requirements:- Practical experience of at least one year in the field of technical support.
- Bachelor's degree in programming, computer science, information technology, information systems, or network engineering technology.
- Proficiency in Arabic and English.
- Possession of certifications such as Cisco Certified Network Professional (CCNP) and ITIL v3 Foundation.