Technical Support Specialist📣 Job Ad

in Fullstack Sa Tech

21 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Baha

Join Fullstack SA Tech as a Technical Support Specialist!
We are looking for a dedicated and skilled Technical Support Specialist to provide exceptional IT support for our clients. The role requires both on-site and remote support, ensuring our equipment and systems run smoothly.

Key Responsibilities:

Provide on-site and remote technical support for PCs, laptops, and printers.
Perform operating system installations, upgrades, formatting, and regular updates.
Troubleshoot and resolve hardware/software issues in a timely manner.
Setup and configure wired and wireless network connections, including cable management.
Install and maintain network printers and ensure proper connectivity.
Support users with basic application issues (*, MS Office, browsers, email setup).
Maintain inventory of IT assets and ensure proper documentation of support activities.
Escalate complex issues to higher-level technical teams when needed.
Ensure compliance with IT policies and procedures.

Required Skills & Qualifications:

Diploma or Bachelor's degree in IT, Computer Science, or related field.
Proven experience (13 years) in technical support or IT helpdesk roles.
Good knowledge of Windows operating systems (installation, setup, updates).
Experience in basic hardware maintenance (PCs, laptops, printers).
Familiarity with LAN setup, cable management, and basic networking.
Ability to diagnose and resolve technical issues efficiently.
Strong communication and customer service skills.
Ability to work independently and under pressure.

Requirements

For Saudis Only
No experience required

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