Technical Support Specialist📣 Job Ad

Join Sulaiman Al Rajhi University as a Secretary!
We are seeking a professional and highly organized individual to support our administrative and office operations. The ideal candidate will be responsible for coordinating daily activities, managing correspondence, and preparing documents and reports.

Responsibilities:

• Provide administrative and secretarial support
• Handle oral and written correspondence professionally
• Prepare and coordinate documents and presentations
• Organize and maintain office files and records

Qualifications and Skills:

• Fluent in English, both spoken and written
• Effective communication and interpersonal skills
• Ability to prepare professional presentations

Join Our Team as a Helpdesk Support Specialist!
At Greenberg Traurig (GT), a leading global law firm with locations in 15 countries, we offer an exciting opportunity to become a part of our Technology Team located in our Riyadh Regional Headquarters.

Position Summary:
The Helpdesk Support Specialist plays a crucial role in providing support for attorneys and professional staff in a 24/7 phone-based call center environment. You will be ensuring efficiency and accuracy in every task, while collaborating effectively across teams.

Key Responsibilities:

• Resolve complex technical issues at point of contact.
• Utilize exceptional customer service skills to support a demanding client base.
• Assist with additional department activities as assigned.
• Be flexible and may be required to work overtime as needed.

Qualifications:

• 3+ years technical support experience in a law firm environment or 7+ years in a professional services organization.
• Exceptional customer service skills with a command of written and spoken English and Arabic.
• Microsoft Office Specialist certification in MS Word and other certifications are highly desirable.
• Experience with IT ticketing systems.
• Proficiency with Windows-based software, Microsoft Word, Excel, and Outlook is required.

If you thrive in a fast-paced and innovative environment and are ready to take on new challenges with confidence and resilience, we invite you to apply today!

Job Overview
The Islamic Development Bank (IsDB) is looking for a dedicated Technical Support Officer to join its Corporate Services and Communication department at the IsDBG HQ in Jeddah. This role is essential for efficient coordination and execution of departmental operations.

Job Purpose
The Technical Support Officer will provide administrative, operational, and strategic support to ensure smooth business operations. This includes organizing office-related activities and providing essential support to the General Manager.

Key Accountabilities

• Technical Support: Assist the General Manager in preparing presentation materials and documentation.
• Monitor technical matters and project statuses, ensuring timely delivery.
• Coordinate with internal and external functions for meeting logistics.
• Maintain accurate records of all technical documentation and correspondence.

Administration Support:

• Manage the General Manager's calendar and schedule meetings.
• Provide general administrative support, including handling phone calls and inquiries.

Meeting Briefings and Follow-up:

• Prepare meeting agendas and materials.
• Manage the agenda of all meetings attended by the General Manager.

Reporting:

• Prepare timely updates and progress reports on departmental activities.

Qualifications

• At least 3 years of experience in a support role.
• Bachelor's degree in Business Administration, IT, or similar.
• Professional certificate in Project Management is advantageous.

Skills

• Proficiency in Microsoft Office.
• Excellent communication and coordination skills.