Customer Service Executive Environmental Services📣 Job Ad

About SGS

SGS is a global leader in Testing, Inspection, and Certification services, operating a network of over 2,500 laboratories and business facilities across 115 countries. Supported by a team of 99,500 professionals, SGS has over 145 years of service excellence, focusing on quality, compliance, and sustainability standards.

Role Overview

SGS is seeking an experienced Sales Executive – Environmental Services to join its team in Al Jubail, Eastern Region, Saudi Arabia. This full-time role involves developing new business opportunities and managing client relationships within the environmental services sector.

Key Responsibilities

• Manage and follow up on online and offline inquiries from existing and potential clients.
• Identify and develop new business opportunities for environmental testing and field services.
• Handle tenders, RFQs, RFPs, and quotation requests, including reviewing requirements and coordinating with the technical team.
• Prepare and submit quotations, proposals, and tender documents within specified deadlines.
• Promote and sell environmental testing services, such as air quality testing, emission/stack testing, industrial hygiene testing and monitoring, workplace environmental assessments, environmental surveys and inspections, and other laboratory and field testing services.
• Follow up with clients on inquiries, quotations, proposals, and tender submissions to convert opportunities into business.
• Conduct online and face-to-face client meetings, presentations, and site visits.
• Develop and maintain strong relationships with clients, consultants, contractors, industries, and HSE/environmental professionals.
• Coordinate with laboratory, field, and technical teams to understand client requirements and provide appropriate solutions.
• Maintain an updated sales pipeline, inquiry tracker, and customer database.
• Achieve agreed sales targets and contribute to the company’s business development strategy.
• Monitor market opportunities, competitor activities, and potential new clients.

Qualifications and Experience

• A minimum of 2 to 5 years of relevant experience in sales, preferably within environmental services.
• Demonstrated ability to identify and develop new business opportunities.
• Experience in managing tenders, RFQs, and RFPs.
• Strong understanding of environmental testing services.

Work Environment

This is a full-time position based in Al Jubail, Saudi Arabia, requiring active engagement with clients and internal teams to drive business growth in environmental services.