Waiter📣 Job Ad

About the Role

Hyatt Place Hotels is looking for a professional and service-oriented waiter to join its team at the Hyatt Place AlUla hotel, to support the new opening of this location. This role plays a key part in delivering an exceptional dining experience to guests, contributing to Hyatt Hotels' expansion in the region. The Hyatt Place AlUla hotel will feature 215 guest rooms, two food and beverage outlets, meeting spaces, a swimming pool, and a fitness center, serving both leisure and business travelers.

Job Responsibilities

• Welcome guests in a friendly and professional manner, creating a positive atmosphere for their dining experience.
• Present menus, clearly explain dishes and drinks, and accurately take food and beverage orders from guests.
• Serve food and beverages quickly and efficiently, adhering to all hotel service standards.
• Ensure tables are set correctly and maintained throughout the service.
• Proactively monitor guest satisfaction, respond to requests, and anticipate needs in a timely manner.
• Coordinate with kitchen and bar teams to ensure smooth and accurate order delivery.
• Handle guest complaints or inquiries professionally and empathetically, escalating issues when necessary to ensure resolution.
• Process bills and payments accurately and efficiently when required.
• Maintain the highest standards of cleanliness and organization within the restaurant and all service areas.
• Support restaurant pre-opening activities and contribute to ensuring operational readiness for a successful launch.

Qualifications and Requirements

• Previous experience as a waiter or waitress in hotels or restaurants is preferred.
• Strong customer service and hospitality skills are essential for creating a welcoming environment.
• Good knowledge of food and beverage service standards is required.
• Ability to work efficiently and effectively in a fast-paced environment.
• Strong communication and interpersonal skills are essential for interacting with guests and colleagues.
• A team-oriented approach with a consistently positive attitude is appreciated.
• Excellent attention to detail and commitment to maintaining high service standards.
• Excellent English communication skills are required.

Key Skills

• Customer Service
• Hospitality
• Food and Beverage Service Standards
• Communication
• Interpersonal Skills
• Attention to Detail
• Service Standards
• English Communication

Job Details

This job requires 0-1 year of experience. The job type is full-time. The work location is AlUla, Saudi Arabia.