Area Sales Manager I EXA Ceramics📣 Job Ad

About the Role

Alfanar is seeking an experienced Area Sales Manager to oversee project execution and sales operations within a designated area. This full-time position is based in Dammam, Eastern region, and focuses on ensuring quality service delivery, effective financial management, and strong customer relationships. The role requires a professional with 5-10 years of relevant experience in sales and project management.

Key Responsibilities

• Oversee planned actions related to quality of execution, contract deliveries, customer inspections, target deliveries, and invoicing commitments.
• Manage the effective conduct of Weekly Progress Meetings and project deliverables.
• Manage all necessary documents for project activity follow-up, including reports, invoicing planning, and management information.
• Ensure that booked Sales Orders align with company policies and approve SAP entries and registrations.
• Apply technical knowledge of Alfanar product range to promote products and their benefits against competitors.
• Resolve customer complaints related to sales and services, ensuring high customer satisfaction and a low number of complaints.
• Directly respond to after-sales service cases.
• Manage the status of all agreements monthly and maximize their utilization.

Financial and Operational Oversight

• Monitor and control budget margins, aiming to improve or maintain them.
• Analyze and compare monthly sales performance against budget and take corrective actions.
• Manage the current load and forecasting of future loads, coordinating with the Technical/Design department.
• Monitor and control budgets and expenses to achieve optimum cost efficiency.

Team Leadership and Development

• Recruit, recognize, and cultivate high performers, exposing them to create a robust second line of management.
• Recognize low performers and guide them to improve or manage their release.
• Treat subordinates equally without discrimination, basing assessment criteria on performance that leads to planned results.
• Ensure the availability of a delegation of authority matrix to have sufficient delegations as per company policy.

Strategic Contributions and Business Improvement

• Take full responsibility for the operation as per the job description and required deliverables, considering general company guidelines.
• Anticipate problems and make necessary proactive steps to prevent them.
• Make necessary and proper timely decisions.
• Deliver required results in a timely manner with specified quality and cost, making a tangible difference to the area of operation and exceeding business expectations.
• Transform corporate goals into business plans, then plan, follow up, and execute these annual or development plans.
• Monitor plan performance and initiate actions to strengthen results, taking corrective actions accordingly.
• Provide periodic work progress reports.
• Develop the organizational structure according to current requirements, considering future and development plans, and ensure availability of job descriptions for all roles.
• Develop and coordinate well-defined written systems, policies, and procedures, seeking automation opportunities.
• Be conversant with and able to navigate IT solutions relevant to the job and business, promoting their full utilization.
• Uphold quality as Alfanar’s prime competitive advantage.
• Adapt to new and alternative techniques, technologies, management structures, and business models.
• Ensure a safe, secure, and legal work environment as per standard regulations.

Candidate Profile

The successful candidate will possess 5-10 years of experience in sales and project management, demonstrating strong leadership, financial acumen, and a commitment to customer satisfaction. This role requires an individual capable of strategic planning, operational oversight, and continuous improvement within a dynamic sales environment, contributing significantly to Alfanar's objectives in the Eastern region.