Cabin Crew

About the Role

Air Arabia is seeking a Cabin Crew member to join its team in Dammam. This full-time role is open to candidates with 0-1 years of experience and involves acting as the airline's ambassador, ensuring customer loyalty, and promoting a positive corporate image. The Cabin Crew is responsible for providing excellent customer service while maintaining passenger safety and comfort throughout all flight stages.

Job Purpose

The primary purpose of this role is to enhance the overall customer experience, ensuring passenger safety and comfort from boarding to disembarkation. The Cabin Crew must be prepared and fit for duty, operating in line with company policies and procedures to maintain productivity and service standards.

Key Responsibilities

• Ensure timely attendance, proper grooming, and fitness for assigned flights, attending briefings to acknowledge flight details and security checks.
• Instruct passengers on safety procedures, identify safety and security risks, and administer first aid when necessary.
• Welcome passengers, assist with boarding, and provide continuous customer service by attending to pre-bookings, requests, and needs.
• Contribute to maximizing on-board revenue and the "Charity Cloud" program by promoting products and services, handling cash and credit card payments securely.
• Conduct pre-flight checks for supplies and equipment, report deficiencies, and ensure cabin cleanliness and adequate re-catering.
• Perform post-flight briefings, assessment reports, and account for passenger conduct to the Cabin Supervisor.
• Maintain professional and safety knowledge through recurrent training and ensure current licensing.

Qualifications and Requirements

• Minimum height of 160 cm for females and 170 cm for males.
• Weight proportionate to age and height.
• Clear skin without visible marks or tattoos when wearing the cabin crew uniform.
• Medically and physically fit to perform cabin crew duties, with good general health and no serious medical conditions.
• Ability to swim with the aid of a flotation device.
• Presentable, friendly, and capable of demonstrating a cheerful and positive attitude, even under stress.
• Customer service oriented, able to understand and attend to customer needs and requests.
• Capable of handling difficult situations and customers while maintaining the corporate image.
• Focused, able to identify irregularities, and handle threats and emergencies efficiently.
• Proactive, self-motivated, and demonstrates initiative and positive teamwork competency.
• Capable of working in shift patterns and extended hours, with high flexibility and adaptability to frequent changes.

Recruitment Drive Information

Air Arabia will be holding a recruitment drive in Dammam, KSA. Full event details, including venue and schedule, will be shared 3–5 days prior to the event. Candidates are encouraged to stay tuned for further updates.