Operation Planning Specialist

About the Role

Abdul Latif Jameel is seeking an Operation Planning Specialist to join its team. This full-time position is available in Dammam, Jeddah, and Riyadh, Eastern Region. The specialist will be responsible for the day-to-day planning of picking, dispatch, and treatment operations, ensuring efficient execution and coordination with various internal departments.

Role Purpose and Context

The primary purpose of this role is to manage daily planning for ALJR Picking & Dispatch & TRTMNT operations. This involves communicating with planning department partners to support frontline demand and preparing daily plan vs. actual monitoring reports. The specialist will also connect with departments responsible for fitment checks of new products, vehicle inspections, and repair services to ensure smooth operational flow.

Key Responsibilities

• Prepare daily dispatch plans for ALJR, Fleet, and UCD operations.
• Generate daily dispatch monitoring reports for ALJR, Fleet, and UCD.
• Produce daily dispatch status reports for Jeddah & Riyadh distribution centers and arrival reports for management.
• Update all operational plans in the system via JSAP, ensuring correct plan and close dates.
• Ensure the delivery of all in-transit vehicles across all channels and communicate with the Customer Service team.

Major Activities

• Support the Product Development Department by processing requests for fitment checks of new products and grades, accessory fixing, and staff training.
• Communicate with relevant departments regarding accessory fitment issues or technical vehicle problems, escalating to PIO for repair or replacement as needed.
• Prepare plans for aged sold vehicles requiring treatment (*, rust).
• Compile data on stock vehicles in operational locations for cancelled orders.

Qualifications and Experience

Candidates should possess 0-1 year of experience in a relevant field. The ideal candidate will demonstrate the ability to manage situations under pressure and make informed decisions to ensure smooth operational execution.

Organizational Focus

The Operation Planning Specialist is expected to support the demands of other departments and foster a collaborative teamwork environment. This role requires an individual who can contribute to achieving daily operational targets effectively.