Senior Customer Quality Specialist📣 Job Ad

About the Role

Hitachi Energy is seeking a Senior Customer Quality Specialist to join its team in Dammam, Saudi Arabia. This is a full-time position focused on ensuring customer satisfaction through quality management processes.

Role Overview

The Senior Customer Quality Specialist will play a key role in upholding Hitachi Energy's commitment to quality. This position involves working within a diverse and collaborative environment to address customer quality concerns and contribute to continuous improvement initiatives. The role is designed for individuals who can contribute to maintaining high standards of product and service quality.

Key Responsibilities

While specific duties will be detailed upon engagement, the core function of this role involves:

• Monitoring and analyzing customer feedback related to product and service quality.
• Identifying quality issues and collaborating with relevant departments to implement corrective actions.
• Contributing to the development and refinement of quality assurance processes.
• Ensuring adherence to quality standards and customer expectations.

Required Qualifications

Candidates for this position must meet the following educational and experience criteria:

• Possession of a Bachelor's degree or a Higher Diploma.
• Zero to one year of prior experience is required.

Work Location and Type

This is a full-time position based in Dammam, Saudi Arabia. The role is situated within a global technology leader committed to advancing a sustainable energy future.

About Hitachi Energy

Hitachi Energy is a global technology leader dedicated to advancing a sustainable energy future for all. The company operates with a focus on innovation, quality, and customer satisfaction across its diverse operations worldwide.