Business Leader Process & Automation Solutions

About the Role

Honeywell (KSA) is seeking a Business Leader - Process & Automation Solutions (PAS) to serve as the senior local escalation point for customers in Saudi Arabia. This full-time role, based in Dhahran, involves coordinating across various internal departments and building executive relationships with end users, EPCs, consultants, and ecosystem partners. The leader will also represent Saudi Arabia within the regional and global PAS organization, focusing on managing the KSA PAS project business for growth and operational excellence.

Key Responsibilities

• Manage the KSA PAS project business, focusing on growth, orders, revenue, gross profit, operating income, working capital, free cash flow, and productivity, while balancing margins and operating costs.
• Lead the Annual Operating Plan (AOP) process and ensure execution of agreed plans, providing accurate monthly and quarterly forecasting for revenue, margin, cash, labor, and factory demand.
• Conduct monthly business reviews, opportunity reviews, financial pulse reviews, risk and opportunity management, and relevant approval and estimate-at-completion processes.
• Implement timely corrective actions when forecasts, project economics, collections, or delivery performance deviate from the plan.
• Hold overall accountability for project and program execution and delivery, covering cost, schedule, quality, customer satisfaction, and safety.
• Ensure effective project governance and monitoring through project reviews, deep dives, executive reviews, and audits.
• Coordinate cross-business and multi-line-of-business programs, including interfaces with Engineering, Project Controls, Sourcing, Factories, Integration, Supply Chain, and support functions.
• Act as the senior escalation point for project performance, customer issues, safety concerns, commercial disputes, and recovery plans.
• Partner with Sales and Marketing to identify, qualify, and develop growth opportunities aligned with AOP, STRAP, vertical priorities, and local-market initiatives.
• Build and regularly review a healthy opportunity pipeline across end users, EPCs, consultants, and relevant customer segments.
• Deliver the annual orders target and maintain accurate order forecasting in alignment with Sales and regional leadership.
• Lead disciplined opportunity approvals by validating scope, execution strategy, cost models, commercial assumptions, pricing, risks, and proposed approval levels.
• Promote value-based pricing, pricing confidentiality, and balanced risk-taking based on sound commercial and operational assumptions.

Customer and Stakeholder Engagement

• Serve as the senior local PAS focal point and final escalation point for customers in KSA.
• Develop and sustain senior executive relationships with end users, EPCs, consultants, and ecosystem partners, articulating the PAS value proposition.
• Maintain customer satisfaction at target levels and mobilize cross-functional teams to resolve dissatisfaction, delivery issues, and disputes promptly.
• Partner with Sales, Finance, and Sourcing to establish clear payment milestones, drive advance and pre-delivery payments, and ensure accurate billing, collection, and project cash-flow plans.
• Act promptly on overdue collections and ensure bank guarantees and non-standard terms receive required Treasury and governance approvals.

Leadership and Team Development

• Provide direct leadership to Project Managers and matrix leadership to Senior Lead Engineers, as applicable.
• Set clear goals aligned with global, regional, and KSA PAS objectives; prioritize people development, succession, coaching, and performance management.
• Partner with Engineering leadership to develop required capabilities and lead workforce and capacity planning through robust demand, staffing, and labor forecasting processes.
• Act as a change agent by standardizing best practices, improving processes, and building a collaborative, high-performance culture.

Qualifications and Compliance

• A minimum of 15 years of experience in a relevant field.
• Ensure compliance with the Honeywell Business Code of Conduct and applicable approval, project governance, quality, health and safety, finance, and accounting requirements.
• Evaluate and manage risks associated with opportunities, contractual commitments, project execution, and third-party content, promoting a culture of safety, integrity, quality, and customer commitment.

About Honeywell Technologies

Honeywell Technologies is a global automation company focused on solving mission-critical challenges and enhancing quality of life. The company serves the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by its Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. With over 50,000 employees and decades of data, Honeywell is positioned to lead the industrial sector’s transition from automation to autonomy. Honeywell is an equal opportunity employer committed to diversity and provides reasonable accommodation for individuals with disabilities.