Operations Supervisor📣 Job Ad

Purpose of the Job
Supporting middle mile by assisting in daily execution, monitoring performance, and applying Industrial Engineering principles to improve efficiency, productivity, and service quality. The role is designed to develop fresh graduates through hands-on operational exposure, data-driven analysis, and structured learning within a fast-paced logistics environment.

Job Description

• Support daily middle mile operations by:
  • Assist in monitoring shipment flow, vehicle movement, and delivery execution.
  • Help manage operational exceptions such as delays, failed deliveries, or route deviations.
• Process Improvement & Analysis:
  • Apply Industrial Engineering tools to analyze workflows, cycle times, and resource utilization.
  • Support continuous improvement initiatives (Lean, Kaizen, 5S, and process mapping) by helping identify process inefficiencies and assisting in implementing operational improvements.
  • Collect, analyze, and report operational data to identify improvement opportunities.
• Performance Monitoring & Reporting
  • Track key KPIs such as on-time delivery, productivity, and utilization.
  • Prepare daily and weekly operational reports using Excel or reporting tools.

Job Requirements - Experience and Education

• Bachelor’s degree in industrial engineering, Operations Management, Logistics, or a related field (preferred)
• 0–1 year of experience.
• Fresh graduate.
• Knowledge of basic Industrial Engineering concepts (process mapping, time studies, KPIs).
• Good understanding of Lean, Kaizen, or continuous improvement fundamentals.
• Proficiency in MS Excel (basic formulas, pivot tables preferred).
• Ability to interpret operational data and prepare reports.

Leadership Behaviors Building Outstanding Teams, Setting a clear direction, Simplification, Collaborate & break silos, Execution & Accountability, Growth mindset, Innovation, Inclusion
Skills Adaptability, Data Analysis, Communication Skills, Crisis Management, Problem Solving, Teamwork

Join Aramex as an Operations Supervisor!

We are looking for a dedicated individual to monitor our Express and domestic operations, ensuring effective and efficient workflow in accordance with our standards, procedures, and policies. As an Operations Supervisor, you will oversee and motivate our operations team to achieve departmental goals and standards.

Key Responsibilities:

• Oversee a team of operations personnel.
• Provide coaching, mentorship, and performance reviews.
• Ensure adherence to safe work practices.
• Manage team schedules and staffing for efficiency.
• Track and optimize routes for delivery personnel.
• Facilitate communication internally and externally.
• Monitor team performance and identify improvement areas.
• Collaborate with customer service teams to resolve issues.

Job Requirements:

• Bachelor's degree in Business Administration, Operations Management, Logistics, or related field (preferred).
• Minimum of 5 years in a supervisory or leadership role within an operations environment.
• Experience in managing and motivating a team.
• Proven experience in implementing operational standards.

Come and be a part of a global leader in logistics and transportation. At Aramex, sustainability is at the core of our vision and mission, and we strive for positive change and community development.

Join ASAS for Developing & Operating Industrial Cities as an Operations Supervisor!
We are seeking an experienced Operations Supervisor to oversee investment services and manage contracts in our thriving industrial environment. Your contributions will directly influence our growth and operational efficiency.

Key Responsibilities:

• Manage investor services and coordinate with project contractors.
• Ensure compliance with safety and operational standards.
• Conduct regular inspections of facilities to enhance safety measures.
• Prepare detailed administrative and technical reports.
• Deliver periodic presentations for informed decision-making.
• Participate in workshops and committees related to regional development.
• Implement any other tasks assigned by direct manager within the scope of work.

Requirements:

• Bachelor’s degree in an engineering discipline.
• Minimum 8 years of experience in investor relations management and service contracts.
• Strong analytical skills and the ability to prepare detailed technical reports.
• Excellent communication and coordination skills with technical teams.