Account Manager📣 Job Ad

About the Account Manager Role

HungerStation is seeking a dedicated Account Manager to join our team in Ha'il, Saudi Arabia. This full-time position is designed for professionals with 0-1 years of experience, focusing on managing client relationships and driving business growth within a dynamic environment.

Client Relationship Management

The Account Manager serves as the primary point of contact for all customer account matters, responsible for building and sustaining strong, long-lasting client relationships. This involves developing trusted advisory relationships with key accounts, customer stakeholders, and executive sponsors to ensure client satisfaction and business continuity.

Key Responsibilities

• Serve as the lead point of contact for all customer account management matters.
• Negotiate contracts and close agreements to maximize profits.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics, including quarterly sales results and annual forecasts.
• Prepare reports on account status.
• Collaborate with the sales team to identify and grow opportunities within the assigned territory.
• Assist with challenging client requests or issue escalations as needed.
• Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner.

Operational Engagement and Process Adherence

• Follow all relevant policies, procedures, and processes to ensure daily work is carried out in a controlled and consistent manner.
• Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement.
• Promote the implementation of and adherence to policies, procedures, processes, and instructions among other employees within the organization.
• Follow daily operations related to the job to ensure work continuity.
• Contribute to preparing timely and accurate reports that concern the line of work to meet requirements, objectives, and standards.

Qualifications and Experience

• Required: Bachelor's Degree in a relevant field.
• Preferred: Master’s degree in a relevant field.
• 0-1 years of professional experience.

Application Process

We invite qualified candidates to apply for this position.