Sales Representative Jobs in Hail

About the Role

Foodics is a leading restaurant management ecosystem and payment technology provider, founded in 2014. With headquarters in Riyadh and offices across five countries, including the UAE, Egypt, Jordan, and Kuwait, Foodics has processed over 6 billion orders, establishing itself as one of the fastest-growing SaaS companies in the MENA region. Following three funding rounds, including a $170 million raise, the company is focused on enhancing innovation and serving business owners. We are seeking a dynamic Sales Executive to join our team in Hail, Saudi Arabia, to drive growth by sourcing, closing, and maximizing revenue from new and existing partners, with a primary focus on selling our SaaS software to restaurants. This role is instrumental in expanding our international reach and fostering collaboration with digital third-party integration applications.

Key Responsibilities

• Achieve and exceed daily, weekly, and monthly Key Performance Indicators (KPIs) to meet sales targets, maintaining a high closing ratio on qualified leads.
• Generate new leads through digital marketing campaigns and industry networking events, converting demo sessions into confirmed sales.
• Establish and nurture relationships with new strategic partners, while maintaining positive business relationships with existing and potential partners to ensure future sales opportunities.
• Utilize CRM systems for meticulous tracking and reporting of sales activities, including following up on projects and customer cases.
• Leverage data and CRM insights to inform and optimize sales strategies and overall performance.
• Consistently generate a sales pipeline that is at least four times the monthly quota.
• Complete all scheduled training sessions on new product features and advanced sales techniques, achieving high scores on product knowledge assessments.
• Contribute innovative ideas and foster a creative, dynamic startup attitude to drive business growth.

Qualifications and Requirements

• A Bachelor of Science (BS) or Bachelor of Arts (BA) degree in Business, Information Technology, Computer Science, or a related field.
• 2-5 years of direct sales experience, preferably within the Information Technology, FMCG, Software, or SaaS industries. Talented fresh graduates with a strong passion for SaaS sales will also be considered.
• Strong analytical and problem-solving abilities.
• Excellent communication skills in both English and Arabic; fluency in other languages is considered a plus.
• Possession of a valid driver's license and access to a personal car, with a willingness to conduct fieldwork.
• Ability to work independently across functional groups and manage multiple initiatives simultaneously.
• Flexibility and adaptability to thrive in a fast-paced and evolving environment.
• A genuine enthusiasm for technology and a desire to be part of a rapidly growing SaaS company.

Required Skills

• Sales
• CRM systems proficiency
• Lead Generation
• Relationship Management
• Problem-solving
• Communication (English and Arabic)
• Analytical Skills

Work Environment and Location

This is a full-time position based in Hail, Saudi Arabia. The role requires fieldwork and the ability to work independently. The position is with Foodics, a company operating in the SaaS industry.

• Sell and deliver products directly to residential customers.
• Drive a medium or heavy vehicle safely and in compliance with traffic regulations.
• Load, transport, and unload products safely and efficiently.
• Follow assigned delivery routes and meet daily delivery schedules.
• Handle customers professionally and provide excellent customer service.
• Promote repeat orders and support customer retention.
• Identify potential new customers within assigned areas.
• Collect payments when required, according to company procedures.
• Maintain accurate records of deliveries, sales, collections, and customer feedback.
• Ensure the vehicle is clean, properly maintained, and reported for any issues.
• Follow all safety, hygiene, and operational procedures.

• Previous experience in B2C sales, route sales, delivery, or FMCG distribution.
• Valid driving license for medium or heavy vehicles.
• Ability to drive delivery vehicles and manage residential delivery routes.
• Good communication and customer service skills.
• Physically fit and able to load and unload products.
• Reliable, punctual, and able to work in the field.
• Basic ability to use mobile applications or delivery systems.
• Good knowledge of city roads and residential areas is preferred.

• High school diploma or equivalent is preferred.
• 1–3 years of relevant sales or delivery experience is preferred.
• Experience in FMCG, beverages, bottled water, food distribution, or home delivery services is an advantage.

• B2C Sales
• Route Sales
• Customer Service
• Home Delivery
• Safe Driving
• Cash Collection
• Time Management
• Physical Stamina
• Customer Retention
• Field Operations

About the Role

Nice One is looking for a customer-centric and enthusiastic Sales Associate to join its retail team at its Hail branch. This role aims to drive in-store sales, deliver exceptional customer service, and support daily operations to achieve revenue targets and customer satisfaction. The ideal candidate will have a proactive approach to customer service and contribute to the overall store performance, with a passion for the retail and sales sector.

Key Tasks and Responsibilities

• Welcome and proactively engage with customers to identify their needs, effectively present products, explain their features, and suggest appropriate solutions to successfully complete sales.
• Achieve individual and store sales targets by focusing on conversion rates, increasing average transaction value, and maximizing units sold per purchase.
• Provide exceptional customer service by responding promptly to inquiries, professionally handling returns and complaints, and conducting necessary follow-ups to ensure customer satisfaction and encourage repeat visits.
• Maintain comprehensive and up-to-date product knowledge, including current promotions, pricing, and new arrivals, to facilitate sales and increase upselling opportunities.
• Process sales accurately and efficiently using the Point of Sale (POS) system, handling cash and electronic payments according to company procedures, and ensuring the security of all transactions.
• Support visual merchandising standards and product presentation by diligently restocking shelves, organizing displays, and ensuring the sales floor is clean, safe, and presentable at all times.
• Assist with inventory management tasks, including receiving shipments, conducting stock counts, and reporting any discrepancies to store management.
• Actively participate in store meetings, training sessions, and product briefings to continuously enhance sales skills and product knowledge.
• Collaborate effectively with colleagues and management to support in-store promotions and events, fostering a positive and productive work environment.
• Strictly adhere to all company policies, loss prevention procedures, and health and safety guidelines to ensure a safe and compliant work environment.

Qualifications and Requirements

• High school diploma or equivalent is required.
• At least one year of experience in retail or sales requiring direct customer interaction is preferred; however, recent graduates with strong customer service skills are encouraged to apply.
• Legal authorization to work in the Kingdom of Saudi Arabia is mandatory.

Required Skills

• Excellent verbal communication and active listening skills are essential for engaging with customers and building rapport.
• A strong customer-focused orientation with a commitment to delivering a positive and memorable shopping experience.
• Proficiency in basic arithmetic and cash handling, with ease in using POS systems and mobile devices for sales transactions.
• Ability to work effectively in a fast-paced retail environment, managing multiple customers simultaneously and prioritizing tasks efficiently.
• Team spirit and collaboration, with a willingness to support colleagues and store initiatives.
• Attention to detail, punctuality, and reliable attendance are expected.
• Flexibility to work various shifts, including weekends and holidays, as required by store operating schedules.
• Proficiency in Arabic and basic communication in English is preferred.

Additional Information

This is a full-time position. The work location is in Hail city, and the company is based in the Riyadh region of Saudi Arabia. The company is committed to creating an inclusive work environment and welcomes applications from all qualified candidates. Reasonable accommodations will be provided during the recruitment process upon request.