Customer Service Supervisor📣 Job Ad

Join Hilton as a Reservations Agent!
Are you passionate about providing exceptional customer service? At Hilton, we are looking for a dedicated Reservations Agent to be the main contact for room reservations at our hotel. As part of our team, you will play a crucial role in influencing guests' decisions to stay with us and ensuring they receive the best service possible.

Your Responsibilities:

• Serve as the first line of inquiry for room reservations, providing excellent customer service.
• Convert inquiries into contracted business and respond positively to sales inquiries.
• Identify and develop future sales leads.
• Ensure all reservations are completed accurately and to the guests’ expectations.
• Provide prompt and efficient service while adhering to Hilton’s brand standards.

What We’re Looking For:

• A passion for delivering great customer service.
• Highly professional telephone manner and excellent communication skills.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.

Preferred Qualifications:

• Previous experience in a Reservations environment.
• Tertiary qualifications or a collegiate-level degree.

Work Location: DoubleTree by Hilton Jizan

Join our dedicated team and be part of our vision to fill the earth with the light and warmth of hospitality.

Join Our Team as a Sales Supervisor!
Are you a leader with a passion for sales and a knack for building relationships? Saudia Dairy and Foodstuff Company (SADAFCO), a market leader in the GCC milk market, is seeking a knowledgeable and versatile Sales Supervisor to manage a team of salesmen and ensure efficient sales and distribution activities.

Key Responsibilities:

• Sales Management: Assist in setting targets and motivate the sales staff to meet sales targets.
• Market Insights: Gather information on sales channels and competitor activities to share with management.
• Replenishment Management: Oversee the Replenishment program, ensuring optimal product availability.
• Key Accounts Management: Maintain relationships with Modern Trade and Wholesale customers.
• Journey Planning: Optimize daily routes for efficiency and effectiveness.
• Quality Control: Monitor product shelf life and ensure compliance with company policies.
• Customer Engagement: Initiate and establish sales to new clients.
• Credit Management: Implement credit policies and manage receivables.
• Team Development: Train new recruits and enhance the skills of current staff.
• Administration: Ensure accurate data management and reporting.

Qualifications:

• Minimum high school diploma; vocational degree in business, marketing, or finance preferred.
• 5 years of Van Sales experience or 2 years in a similar role.
• Strong analytical and people management skills.
• Fluency in English and Arabic is preferred.
• Minimum age of 22 years and physically fit.

Become a part of a leading company that has been delivering high-quality food products since 1976. If you are driven, customer-focused, and ready to make an impact, we want to hear from you!