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Contract TypeFull-time
Workplace typeOn-site
LocationJeddah

Job Description

About Shangri-La Jeddah

Shangri-La Jeddah is situated on the new Jeddah Waterfront along the shores of the Red Sea, setting a new standard for luxury in the city. The hotel features stylish interiors, expansive floor-to-ceiling windows, a dedicated Kids Club, and innovative dining concepts. We are seeking a dedicated Housekeeping Supervisor to join our team in Jeddah for a full-time position.

Role Overview

The Housekeeping Supervisor, under the direct supervision of the Executive Housekeeper and SM-Housekeeping, assists in directing and controlling all housekeeping activities. This role is responsible for ensuring that the cleanliness, orderliness, and physical aesthetics of assigned areas are consistently maintained in accordance with established hotel standards.

Key Responsibilities

  • Record and follow up on items that require repair.
  • Submit recommendations for painting, repair, furnishing, and relocation of equipment and space to the Executive Housekeeper for consideration.
  • Coordinate with the Engineering department on needed repairs and maintenance work, and follow up on outstanding work orders as required.
  • Follow up and re-check areas that have not been attended to within acceptable timeframes.
  • Ensure all equipment and assigned areas are cleaned to the required standards.
  • Ensure compliance with grooming standards as documented in the Employee Handbook.
  • Assist in housekeeping coordination functions, such as communication, as needed and where the volume of tasks permits.
  • Draft or assist in drafting the housekeeping duty roster by providing information on peak periods up to three days in advance to serve as a guide, and ensure this information is updated daily.

Qualifications and Experience

  • Previous experience of 2-5 years as a Housekeeping Supervisor in a five-star hotel environment.
  • Willingness to work extended duty hours as required.

Professional Growth and Workplace Culture

Shangri-La Hotel offers a workplace that values passion and supports self-realization and personal growth. We provide structured learning and development pathways with opportunities to advance professional craft and leadership skills. Our teams promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive. The company also offers competitive benefits, recognition programs, and colleague stay/travel perks.

Application Details

This is a full-time career opportunity for a Housekeeping Supervisor in Jeddah. Interested candidates are encouraged to apply.


Requirements

  • Requires 2-5 Years experience

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