Channel Development Lead Cluster B

About the Role

Mondelēz International is seeking a Channel Development Lead Cluster B for a full-time position in Jeddah, Makkah. This role is an individual contributor position focused on developing and executing customer growth strategies across a portfolio of Modern Trade customers in Saudi Arabia. The Channel Development Lead will work closely with Sales, Category Planning, Marketing, and other cross-functional teams to identify commercial opportunities and drive sustainable growth.

Key Responsibilities

• Develop and execute customer development strategies aligned with business priorities and channel objectives.
• Build strong relationships with key Modern Trade customers and internal stakeholders.
• Identify growth opportunities through analysis of customer performance, market trends, and shopper insights.
• Support the development and execution of Joint Customer Business Plans (JCBPs).
• Drive customer-specific initiatives to strengthen category performance and market share.

Commercial Planning and Execution

• Partner with Sales and Category Planning teams to develop customer promotional plans and activation calendars.
• Translate brand and category strategies into customer-specific commercial initiatives.
• Support new product launches, promotional activities, and in-store execution plans.
• Monitor customer performance against agreed objectives and identify opportunities for improvement.
• Ensure effective utilization of trade investments and resources to support profitable growth.

Shopper and Category Insights

• Leverage shopper, customer, and market insights to identify commercial opportunities.
• Analyze customer performance, category trends, and competitor activities to support business decisions.
• Work closely with cross-functional teams to develop customer propositions that strengthen category growth.
• Support initiatives to improve product visibility, assortment, and promotional effectiveness.

Stakeholder Collaboration

• Collaborate with Key Account Managers, Category Planning, Marketing, and other commercial teams to ensure alignment on customer priorities.
• Work with internal stakeholders to support the execution of customer plans.
• Present business recommendations and customer development initiatives to relevant stakeholders.
• Ensure alignment between customer requirements and overall business objectives.

Qualifications and Requirements

• 5-10 years of experience in a relevant field.
• Experience in Sales or Channel Development, specifically within Modern Trade – Cluster A.
• Ability to travel as required for customer meetings and business needs.