Guest Experience Expert / At Your Service (Saudi only)

About the Role

Marriott Hotels & Resorts is seeking a Guest Experience Expert / At Your Service to join their team in Jeddah. This full-time position is open to Saudi nationals and requires 0-1 years of experience. The role focuses on creating memorable guest experiences beyond standard check-in and check-out processes.

Key Responsibilities

• Deliver a range of services to guide guests throughout their stay.
• Process operational needs and address guest requests.
• Complete necessary reports.
• Share information about local area highlights.
• Ensure all transactions contribute positively to the overall guest experience.

Workplace Standards and Expectations

• Maintain a safe work environment.
• Adhere to company policies and procedures.
• Maintain confidentiality of information.
• Protect company assets.
• Uphold quality standards in all tasks.
• Ensure professional uniform, personal appearance, and communication.

Physical Requirements

• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Qualifications and Experience

• No related work experience required.
• No supervisory experience required.
• No specific license or certification is required.

About Marriott Hotels

Marriott Hotels focuses on delivering thoughtful, heartfelt, and forward-thinking service to uphold its legacy of hospitality. As part of Marriott International, the brand is committed to fostering an environment where the unique backgrounds of associates are valued. This role offers an opportunity to contribute to a global team dedicated to hospitality standards.