Operations Manager (Flexo Narrow Web Printing)📣 Job Ad

About the Operations Manager Role

Anix Global is seeking an experienced Operations Manager with strong techno-commercial expertise in flexo narrow-web printing to lead operations in Makkah, Saudi Arabia. This full-time position requires a hands-on professional to manage plant operations, production performance, process improvement, customer technical support, and techno-commercial discussions. The role is based in Jeddah and Makkah.

Key Responsibilities

• Lead and oversee daily operations and production activities specific to flexo narrow-web printing.
• Ensure the achievement of production targets, quality standards, delivery timelines, and cost efficiency.
• Drive continuous improvement in manufacturing processes, machine utilization, waste reduction, and overall productivity.
• Monitor and optimize plant performance, manpower planning, maintenance coordination, and workflow efficiency.
• Support management in strategic and operational decision-making, informed by production, commercial, and customer requirements.
• Provide techno-commercial support to customers, understanding their printing needs, recommending suitable solutions, and addressing technical concerns.
• Collaborate with sales and customer-facing teams to assist in commercial negotiations, product discussions, and solution selling.
• Manage customer interactions concerning product performance, print quality, troubleshooting, and process optimization.
• Coordinate with internal teams including production, quality, sales, supply chain, and maintenance to ensure smooth business operations.
• Maintain compliance with safety, quality, and regulatory standards applicable in Saudi Arabia.
• Prepare and present operational reports, performance reviews, and improvement plans to senior management.
• Build and mentor operational teams to foster a high-performance and customer-focused culture.

Qualifications and Experience

• Bachelor's degree in Printing Technology, Engineering, Operations Management, or a related field.
• 5-10 years of relevant experience in the printing/packaging industry, with strong expertise in flexo narrow-web printing.
• Proven experience in an operations, production, or plant management role.
• Strong understanding of printing processes, substrates, inks, adhesives, quality parameters, and production troubleshooting.
• Demonstrated experience with decision-making responsibilities at an operational or business level.
• Ability to manage both production operations and customer techno-commercial interactions.
• Strong commercial awareness with the ability to support customer discussions, pricing coordination, and solution-based engagement.

Required Competencies

• Operations Management
• Flexo Narrow-Web Printing Expertise
• Production Planning and Control
• Techno-Commercial Support
• Customer Relationship Management
• Strategic Decision-Making
• Process Improvement
• Team Leadership
• Quality and Compliance Management

Preferred Profile

The ideal candidate is a techno-commercial professional with a balanced understanding of operations, customer requirements, and business objectives. Hands-on knowledge of flexo narrow-web equipment and production environments is essential. The candidate should be confident in customer interactions, providing technical clarifications, and contributing to business growth. The ability to take ownership, make sound decisions, and lead cross-functional coordination is highly valued.