Senior Account Manager

About Amwal Tech

Amwal Tech is a fintech company focused on transforming payment solutions. The company aims to provide consumers with flexible installment options at checkout, enhancing the shopping experience. Amwal Tech works to empower businesses with financial solutions and is expanding its presence in digital payments and financial accessibility.

Role Overview

Amwal Tech is seeking a Senior Account Manager to join its team in Makkah, with a focus on Jeddah and Makkah. This full-time role requires 2-5 years of experience and is centered on growing existing merchant accounts and driving commercial results. The ideal candidate will be hands-on, commercially driven, and capable of identifying and implementing solutions to unlock growth.

Key Responsibilities

• Manage and expand a portfolio of key merchant accounts, focusing on increasing transaction volumes, conversion rates, and overall business performance.
• Monitor and analyze account performance, identify areas for improvement and growth, and develop actionable plans based on these insights.
• Collaborate with merchants to optimize Amwal's product placement, visibility, and adoption across various customer touchpoints, both online and offline.
• Develop and execute joint marketing campaigns, sales incentives, and promotional activities to accelerate product adoption and transaction growth.
• Build and maintain strong relationships with key decision-makers and cross-functional teams within strategic merchant accounts.
• Proactively identify and investigate operational or commercial challenges, and drive solutions in collaboration with internal and external stakeholders.
• Lead initiatives from conception to implementation, continuously measuring outcomes and optimizing for desired results.

Qualifications and Experience

• Proven track record of growing existing accounts and delivering measurable commercial results.
• 2-5 years of experience, with a preference for backgrounds in fintech, payments, e-commerce, marketplaces, or technology-driven businesses.
• Strong analytical skills, including the ability to interpret performance data, identify trends, and make data-driven decisions.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to independently manage priorities and execute initiatives effectively in a fast-paced environment.
• A proactive, resourceful, and results-oriented mindset with a strong sense of ownership.

Work Environment

This is a full-time position based in Makkah, covering operations in Jeddah and Makkah. The role involves working within a fast-growing fintech company focused on digital payments and financial accessibility.

Application Process

Candidates who meet the qualifications and are interested in contributing to the future of digital payments are encouraged to apply.