Showroom Sales Representative

About Jazeera Paints

Jazeera Paints is seeking a Showroom Sales Representative to join their team in Jeddah. This is a full-time position focused on ensuring excellent customer service and achieving sales targets within the showroom environment.

Role Overview

The Showroom Sales Representative is responsible for managing the customer experience from initial contact to final product delivery. This includes maintaining high service standards, meeting customer needs, and ensuring the efficient operation and organization of the showroom.

Key Responsibilities

• Greet customers in the showroom and maintain a high level of service throughout their visit.
• Address customer needs, facilitate product delivery, and provide comprehensive pre- and post-sales support.
• Guide customers through product introductions and assist them in securing their orders.
• Calculate required product quantities and assist customers with color and product coordination based on their needs.
• Support customers through the invoicing process and ensure proper goods receipt, coordinating with showroom staff including assistants, workers, and drivers.
• Maintain the organization and cleanliness of the showroom at all times.
• Ensure the availability of all marketing tools, such as brochures and catalogues.
• Achieve sales targets as outlined in the sales plan.
• Commit to achieving management goals and implementing required Key Performance Indicators (KPIs).
• Process online customer requests and update the e-commerce platform, considering item requirements and stock levels.
• Maintain adequate stock of all items, particularly fast-moving products, by adhering to warehouse ordering policies based on minimum and maximum stock levels.
• Implement the first-in, first-out (FIFO) policy to prevent dead stock.
• Report all missing products in the main store to the direct manager.
• Ensure goods in warehouses are arranged according to policy and procedure guidelines to maintain accurate stock and prevent discrepancies during periodic inventory checks.
• Submit financial reports to the regional accountant as required.
• Deposit all sales cash amounts to the company’s account on a daily basis.
• Provide the direct manager with regular reports on competitors' activities and promotions.
• Handle customer complaints professionally and report them to the direct manager.
• Cooperate with other branches to facilitate the resale of slow-moving items.
• Implement company policies and instructions.
• Submit periodic reports on achievements, problems, and failures to the direct manager.
• Propose ideas and suggestions to enhance the sales process and value.
• Execute job-related activities using safe and environmentally sound methods.
• Perform any other duties assigned by the direct supervisor or manager.

Work Type

This is a full-time position.

Application Process

Interested candidates are encouraged to apply.