Spa Service Expert ' Male Spa'

About the Role

Marriott International is seeking a Spa Service Expert for a Male Spa in Jeddah. This full-time role is essential for supporting various spa functions and ensuring guests receive memorable experiences through a range of spa services. The Spa Service Expert takes initiative to deliver comprehensive services to enhance guest satisfaction.

Key Responsibilities

• Promote spa services and retail products to guests.
• Schedule and confirm reservations and appointments efficiently.
• Provide comprehensive information and answers regarding spa services.
• Check in guests and process payments, ensuring a seamless experience.
• Manage reservation software, including reading and visually verifying information.

Operational Duties

• Maintain a safe workplace environment for all guests and staff.
• Adhere to all company policies and procedures.
• Uphold established quality standards in all aspects of service delivery.
• Ensure a professional uniform, personal appearance, and effective communication.
• Perform other reasonable job duties as requested to ensure guest satisfaction and business success.

Physical Requirements

• Engage in physical activities including moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance, and up to 25 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping as required.

Qualifications and Experience

• High school diploma or * equivalent is required.
• No related work experience is required, making this an entry-level opportunity.
• No supervisory experience is required.
• No specific license or certification is required for this position.

Work Environment

The Spa Service Expert will be required to be on their feet and moving around for extended periods, which may involve standing, sitting, or walking. The work environment may include moving over sloping, uneven, or slippery surfaces.