Team Leader Ops📣 Job Ad

About the Role

eXtra is seeking a Team Leader - Ops for a full-time position in Jeddah. This role is central to supporting store performance by driving sales, ensuring high levels of customer satisfaction, and leading a motivated sales team. The Team Leader will contribute to achieving departmental Key Performance Indicators (KPIs) and maintaining operational standards.

Role Purpose

The primary purpose of this role is to oversee daily operations within the store, focusing on sales generation and customer experience. The Team Leader will also be responsible for developing the capabilities of the sales staff, ensuring the team is well-equipped to meet business objectives and uphold company standards.

Key Responsibilities

• Maintain a strong customer focus to ensure satisfaction and loyalty.
• Lead and support team development, enhancing staff capabilities and motivation.
• Drive the sales of products & services to achieve departmental targets.
• Oversee visual merchandising to ensure attractive and effective product displays.
• Ensure adherence to safety & security protocols within the store.
• Manage inventory effectively to optimize stock levels and availability.

Operational Focus

This position requires a commitment to maintaining high operational standards across all areas of the store. The Team Leader will ensure that daily tasks are completed efficiently and that all processes align with company policies, contributing directly to the overall success and profitability of the store.

Team Leadership and Development

A significant aspect of this role involves leading and mentoring the sales team. The Team Leader will be instrumental in fostering a productive work environment, providing guidance, and identifying opportunities for staff development to enhance individual and collective performance.

Application Process

Candidates interested in this full-time Team Leader - Ops position in Jeddah are encouraged to apply. Salary details will be discussed during the interview process.