Team Leader Ops📣 Job Ad

About the Role

eXtra is seeking a Team Leader - Ops to join their team in Riyadh. This full-time role focuses on supporting store performance by driving sales, ensuring customer satisfaction, and leading a motivated sales team. The Team Leader will contribute to achieving departmental KPIs, maintaining operational standards, and developing staff capabilities.

Key Responsibilities

The primary responsibilities of the Team Leader - Ops include overseeing daily operations and ensuring the team meets performance objectives. This involves direct engagement with customers and active team development.

Core Functions

• Focus on customer satisfaction and experience.
• Lead and develop the sales team.
• Drive sales of products and services.
• Manage visual merchandising standards.
• Ensure safety and security protocols are followed.
• Oversee inventory management processes.

Operational Focus

This role requires a strong operational focus to ensure the smooth running of the store and the achievement of sales targets. The Team Leader will be instrumental in maintaining high standards across all areas of responsibility.

Team Leadership and Development

A significant aspect of this position involves leading and motivating the sales team. The Team Leader will be responsible for fostering a productive work environment and enhancing the capabilities of team members to meet and exceed performance goals.

Location and Work Type

This is a full-time position based in Riyadh. The role requires a dedicated individual who can commit to the operational demands of a retail environment.