Sales Team Leader📣 Job Ad

About IKEA Alsulaiman

IKEA Alsulaiman is seeking a Sales Team Leader to join our full-time team in Riyadh, Saudi Arabia. This role is integral to enhancing the customer shopping experience and driving sales performance within our retail environment.

Role Purpose

The Sales Team Leader is responsible for creating an enjoyable, convenient, and successful shopping and buying experience for customers, which contributes to increased sales and sustained long-term profitability. This involves efficiently utilizing all available media and sales channels to attract and encourage customer visits and purchases. The role also focuses on optimizing sales priorities through commercial activities and securing accurate forecasts for the total IKEA offer, ensuring customer satisfaction and effective sales steering.

Key Responsibilities

• Ensure the right number of competent co-workers are available at the right time to effectively serve customers and support their purchasing decisions.
• Maintain the sales area in excellent condition, ensuring it is fully stocked and presented according to the four merchandising basics.
• Ensure the team possesses the required knowledge of the IKEA product range and services to provide accurate information and an excellent shopping experience.
• Understand and effectively use IKEA sales and communication channels to meet diverse customer needs and maximize commercial opportunities.
• Take responsibility for the department’s sales goals and ensure action plans are implemented in line with country and Home Furnishing Business (HFB) priorities.
• Actively steer sales towards top-selling products, prioritized products, and IKEA service products to maximize sales and long-term profitability.
• Identify and act quickly on commercial opportunities related to product availability, overstock, out-of-stock situations, and customer feedback.
• Monitor competitors and market development, taking appropriate actions when required.
• Develop team members through coaching, feedback, and learning, while ensuring effective succession planning.
• Promote IKEA’s social and environmental commitments and engage the team in contributing to sustainability.

Candidate Requirements

• Ability to create a successful shopping and buying experience for customers.
• Demonstrated ability to execute and steer sales activities effectively.
• Proficiency in utilizing different sales channels.
• 2-5 years of relevant experience in a sales or retail leadership role.

Work Environment

This is a full-time position located in Riyadh, Saudi Arabia, within the dynamic retail environment of IKEA Alsulaiman.

Application

We invite qualified candidates to apply for this Sales Team Leader position.